Job Title:
Sales Operations & Enablement Manager
Reporting Structure:
Chief Revenue Officer
The Importance and Appeal of The Role:
Are you a process-driven sales operations professional ready to make a real impact? Do you thrive in fast-paced environments where you can roll up your sleeves, streamline systems, and empower teams to win? Becker’s School Supplies—a trusted name in early childhood learning for nearly a century—is looking for a Sales Operations & Enablement Manager to help us scale smartly and support a growing sales team.
In this hands-on role, you’ll serve as the operational backbone of the sales organization—owning our CRM, building dashboards, creating enablement tools, and driving collaboration across sales, marketing, and education. Reporting directly to the Chief Revenue Officer, you'll help remove friction from the sales cycle, improve performance visibility, and set the foundation for long-term growth.
The ideal candidate has experience in sales ops or enablement, loves working with data and systems, and brings strong communication and project management skills. If you're ready to step into a visible role with a company that’s growing—and growing up—we’d love to meet you.
Overview:
Becker’s School Supplies, a nationally recognized brand and trusted partner in early childhood education for nearly 100 years, is entering a transformative phase of growth—and we’re looking for a Sales Operations & Enablement Manager to help lay the foundation for what’s next.
This mid-level role is perfect for someone with a strong background in sales operations or enablement who’s ready to take on broader responsibility and play a key role in driving efficiency, performance, and alignment across the sales organization. Based at our Pennsauken, NJ headquarters (with flexible remote options), you’ll report to the Chief Revenue Officer and collaborate closely with the Director of Sales and other cross-functional leaders.
In this role, you’ll be both strategic and hands-on—managing CRM systems, building sales tools and dashboards, coordinating training, and supporting the processes that empower our inside and regional sales teams. The ideal candidate is energized by process improvement, passionate about helping teams succeed, and eager to grow with a purpose-driven organization.
Responsibilities:
Sales Operations & Administration
- Own and maintain the integrity of the CRM, including data hygiene, workflows, user permissions, and reporting; also act as initial point-of-contact for users, assisting in training
- Build and maintain sales dashboards and reports for CRO, Sales Director, and leadership to track pipeline, performance, and KPIs.
- Streamline internal sales processes (quote generation, contract approvals, etc.) to reduce friction in the sales cycle.
- Assist in deal desk operations: support pricing strategy, proposal development, and margin analysis.
Sales Enablement
- Create and manage resources, playbooks, templates, and tools that empower regional and inside sales reps to win deals faster and more effectively; manage the use and effectiveness of the sales teams in using new tools.
- Coordinate onboarding and ongoing training for new and existing sales team members.
- Partner with marketing and education on lead flow, campaign follow-up, and sales content feedback.
Cross-Functional Collaboration
- Serve as the operational backbone for the sales organization, bridging between sales, marketing, and education teams.
- Contribute insights to go-to-market strategy, territory planning, and incentive design.
Required and Desired Qualifications:
- College degree in business administration and management, marketing, communications, finance or a field of study related to the role.
- 6–8 years’ experience in sales operations, enablement, or revenue operations, preferably in B2B product or education supply companies.
- Advanced proficiency with CRM tools, Excel, and BI tools
- Process-driven with strong analytical skills with a knack for process improvement.
- Excellent communication, organization, and project management skills.
- Comfortable in a gritty, roll-up-your-sleeves, evolving environment where no task is too small.
- Experience in the education, learning, or instructional products space is ideal but not required
- Success in working previously with a distributed sales team.
- Exposure to sales enablement and engagement tools like RingCentral, Live Agent, LeadFeeder, HubSpot, D&B Hoovers Audience Builder and others is preferred but not required
- Understanding of sales compensation models and sales forecasting.
