Chief Revenue Officer

L. & J.G. Stickley • Contract • Manlius, NY, US • 2m ago

Chief Revenue Officer

Company Overview:

L & J. G. Stickley, Inc (Stickley) is a leader in the furniture manufacturing and retail industries, with brands that are respected and cherished worldwide. We're building something rare: a brand with a 125 year legacy, a supply chain we own, and a new D2C platform designed from the ground up. As Chief Revenue Officer, you'll lead the charge by aligning and scaling our three core channels- Retail, Wholesale, and E-Commerce- in concert. These channels must operate with clarity, discipline, and mutual reinforcement to deliver a unified brand experience and sustained growth. This newly created role is central to our next phase of growth and requires a special talent.

General Description/ Purpose:

You'll launch and scale a new direct-to-consumer brand from scratch. This initiative is distinct from our existing portfolio and offers full control over pricing, experience, and margin. It's a rare opportunity to build a D2C ecosystem from the ground up, supported by a vertically integrated supply chain and a digital-first mindset.

You'll also partner closely with the VP of Strategic Growth Channels to maximize performance across OEM, Contract, To the Trade, and 3rd Party Marketplaces. These segments represent high-potential opportunities that require focused leadership, disciplined execution, and strategic expansion-with the CRO ensuring alignment across brand, margin, and customer experience.

This newly created role unifies all revenue-driving teams and customer journey functions. The CRO will oversee four channel leaders:

Retail (Company-Owned Showrooms)
Wholesale (Authorized Dealer Network)
E-Commerce
Strategic Growth Channels (OEM, Contract, To the Trade, and 3rd Party Marketplaces)

Each channel has a dedicated leader to ensure focus, accountability, and scalable clarity. As CRO, you serve as the strategic integrator-accelerating decisions, unifying the customer experience, and improving performance across every touchpoint.

What You'll Lead:

Brand Stewardship & Extension Translate our 125-year legacy into modern systems and storytelling. Extend brand equity across all channels with consistency and care.

Channel Architecture & Portfolio Management Oversee a residential portfolio that performs across all relevant channels. Ensure clarity, discipline, and channel harmony.

D2C Brand Development Launch and scale a new direct-to-consumer brand with full control over pricing, experience, and margin. This brand complements our broader ecosystem.

Strategic Growth Channel Expansion Partner with the VP of Strategic Growth Channels to unlock new market opportunities across OEM, contract, to-the-trade, and marketplace segments.

Customer Journey Modernization Architect a seamless, modern experience across showroom, web, and post-purchase touchpoints. Ensure brand consistency and operational excellence.

Margin Strategy & Operational Discipline Leverage our vertically integrated supply chain to maintain strong consolidated margins and pricing clarity across all revenue streams.

Team & Partner Alignment Educate internal teams and external partners on pricing logic, brand positioning, and growth strategy. Build trust through clarity and shared success.

What You Bring:

10+ years in sales, marketing, or related field. Experience in furniture industry a strong plus.
A proven track record of revenue leadership across multi-channel environments
Experience scaling premium brands and launching new ones
Ability to build a D2C ecosystem from scratch, including digital infrastructure, customer acquisition, and post-purchase experience
A digital-first mindset-fluent in modern tools, platforms, and performance metrics
Strategic fluency in pricing, margin logic, and customer segmentation
Ability to lead with clarity, empathy, and precision
Comfort navigating legacy and innovation-honoring what came before while building what's next
Degree in related field

Benefits

Stickley offers a competitive benefits package including:

Paid Time Off
Group Health, prescription, vision, and dental coverage
Company paid life insurance
401K
Flexible Spending
Employee Assistance Program
Stickley "Fit for Life" Wellness Program
Corporate YMCA discount
Employee Furniture Discount Program

We've built a legacy worth protecting-and a platform ready to grow. This role sets the pace for every revenue-driving team, unifying strategy, empowering leaders, and ensuring our growth is both measurable and meaningful.

The compensation range provided in this job posting is a general guideline. When extending an offer, Stickley considers factors including but not limited to the role and associated responsibilities, location, and market and business considerations, as well as the candidate's work experience, key skills, and education/training.

Stickley is an equal opportunity employer committed to diversity and inclusion.