Company Description
Sapphirus Systems, a global enterprise with over 20 years of experience, specializes in delivering exceptional business services tailored to partner needs. Guided by a philosophy of simplicity and alignment with business goals, the company designs solutions that enhance operational efficiency, streamline processes, and improve infrastructure. Sapphirus serves diverse industries, including education, healthcare, banking, telecom, and computing, providing businesses with the tools to focus on their core competencies and achieve sustainable growth.
Role Description
This is a full-time on-site role for a Customer Success & Business Operations Manager, based in Atlanta, GA. Responsibilities include overseeing business operations across various departments to ensure efficiency and alignment with company objectives. The role involves leading program management initiatives, analyzing performance metrics to identify opportunities for improvement, and providing strategic support to the finance team to streamline processes. Collaboration with cross-functional teams and ensuring client success are key components of this role.
Qualifications
- Strong expertise in Business Operations and Operations Management
- Proficient in Analytical Skills with a focus on problem-solving and data-driven decision-making
- Experience in Program Management and streamlining processes to achieve business goals
- Knowledge of Finance principles and the ability to support financial planning and reporting
- Excellent leadership, organizational, and communication skills
- Proficiency in using operational tools and technologies
- Bachelor's degree in Business Administration, Management, or a related field; MBA or similar advanced degree is a plus
- Experience working in diverse industries such as education, healthcare, banking, telecom, or technology is advantageous
