The Sales Operations Manager plays a critical leadership role, overseeing the operational backbone that supports our regional sales performance. Responsible for driving process improvements, managing systems, and enabling our sales teams with the tools and structures they need, this role ensures operational excellence, seamless coordination, and compliance with WHS standards.
This role also oversees logistics, rentals, fleet and asset management for the North East region, ensuring smooth alignment between sales, service, and operations to drive efficiency, productivity, and customer success.
If you’re a strategic thinker, a strong communicator, and a leader passionate about empowering teams and improving operational performance—this role is for you.
Key Responsibilities:
- Lead, coach, and develop a multidisciplinary operations team, driving a high-performance and collaborative culture.
- Oversee and optimise sales operations processes, ensuring efficiency across the full sales delivery lifecycle.
- Drive D365 adoption, streamline workflows, and reduce administrative burden through system and process improvements.
- Manage sales forecasting, planning, budgeting, and deal governance in partnership with the Region Manager.
- Provide accurate, real-time reporting and insights through dashboards, data audits, and performance reviews.
- Coordinate regional logistics, rentals, fleet and asset management to ensure reliability, compliance, and minimal downtime.
- Lead WHS compliance, conduct risk assessments, and oversee incident investigations to maintain a safe working environment.
- Identify gaps, champion change initiatives, and implement continuous improvement strategies that enhance regional performance.
About You
- You’re an experienced operations leader who thrives in fast-paced, complex environments.
- You communicate confidently, build strong relationships, and lead with professionalism and accountability.
- You balance strategic thinking with hands-on execution and enjoy bringing structure and clarity to busy teams.
- You have solid commercial acumen and a strong understanding of sales operations, forecasting and reporting.
- You’re tech-savvy, data-driven and comfortable navigating enterprise systems such as D365.
- You proactively identify problems, streamline processes and drive continuous improvement.
- You coach and develop teams, fostering a positive, high-performance culture.
- You’re safety-focused, collaborative and committed to supporting your region to deliver exceptional results.
Why Join Aptella?
Our team works with the latest technology in a supportive, high-performing environment. We value diverse perspectives and offer competitive benefits including flexible work options, career development, generous parental leave, and more.
If you’re driven by innovation and excellence, Aptella is the place to grow your career.
