SUMMARY:
The Sales Operations Specialist is responsible for driving sales effectiveness through the administration and maintenance of key sales operations initiatives. This role requires an individual with strong sales operations and analytical skills who works collaboratively with the Sales team to understand and assist in executing tactics and strategies that will maximize revenue opportunities.
KEY RESPONSIBILITIES:
- Perform quarterly pricing updates with accuracy and timeliness to ensure all customers receive correct pricing in the agreed timeframe.
- Help develop, maintain, and optimize sales operations processes, in areas such as order management, customer success, and lead management.
- Analyze sales data to identify trends and opportunities and create reports to track progress and performance.
- Assist, manage, and complete customer compliance requests.
- Create and distribute regular reporting for Sales and management as needed.
- Collaborate with the Sales team to understand their operational needs and help achieve their goals.
- Manage CRM at an admin level as well as help create and train sales team on CRM use.
- Provide support in gathering data and managing market intelligence.
- Coordinate the sales forecasting process for input into the SIOP process.
- Create and manage sales documentation and knowledge library.
- Support the quoting process by tracking action items, following up with contributing team members, and coordinating all
KEY SKILLS AND COMPETENCIES:
- Ability to solve problems and see the bigger picture and how work contributes to function and company success.
- Ability to function as a team player as well as independently.
- Ability to work under pressure, multitask, prioritize projects, and meet deadlines.
- Ability to self-teach and learn quickly
Speed
- - Moves fast, self-driven, takes initiative, willing to take measured risks, and driven to grow and succeed.
Communications
- - Listening, Reading Comprehension, Speaking, and Writing.
Cognition
- - Analysis/Reasoning, Creative & Innovative Thinking, Decision Making & Judgement, and Problem Solving.
Personal Effectiveness
- - Accountability & Dependability, Adaptability & Flexibility, Team Focus, Development & Continual Learning, Ethics & Integrity, Results Focus & Initiative, Self-Management, Stress Tolerance, and Tact.
Interaction with Others
- - Influencing Others, Relationship Building, Teamwork and Valuing Diversity
WORKING CONDITIONS/OTHER:
- Work Hours/Status: Regular Full Time, 40+ hours/week, Monday through Friday during core business hours.
- Travel Requirements: Less than 10%
- Environment: Home office
- Physical Requirements statement(s): Regular physical requirements to perform office work, minimal lifting, periods of prolonged sitting, computer work, ability to concentrate on a computer screen for long periods, typing and data entry.
- Maintains up-to-date knowledge of federal and state employment law, compliance, trends, new technologies and best practices in areas of responsibilities.
This position description is not intended to be an exhaustive list of all duties, responsibilities and competencies required of this position. Employees are held accountable for all aspects of the job which are subject to change at any time. An individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Crenlo is a global leader in cab manufacturing in the agriculture, construction, military, rail, forestry, mining, utility, and specialty truck markets. We have a proud history and a bright future in a great market with incredibly talented employees and amazing customers.
Crenlo offers a comprehensive and competitive total compensation package. Benefits include medical, dental, vision, and disability insurance, paid time off, 401k retirement savings and tuition reimbursement.
Crenlo is dedicated to the belief that people are our most important asset. Employee development, the opportunity to grow and continuing to evolve both as an employee and as a company are instrumental to our success. We encourage employees to inquire about open positions and apply to those that help further their career goals. Crenlo Engineered Cabs is an equal employment opportunity employer. Qualified applicants are considered regardless of race, color, religion, age, national origin, sex, disability, or veteran's status.
Requirements:
EDUCATION AND EXPERIENCE REQUIREMENTS:
- Bachelor's degree or equivalent experience is required, preferably in business management, business administration, or related field.
- 2+ years commercial support experience preferred.
- Proficient in CRM Software, preferably Salesforce
- Advanced understanding of MS Excel.
- Excellent written, oral, time management, and computer skills.
- Self-starter and self-driven.
