About
Chrono24 is the global marketplace for luxury watches, connecting buyers and sellers from more than 100 countries. We bring trust, transparency, and technology to the world of luxury timepieces. As we continue to scale, our growth depends on predictable revenue operations, strong dealer partnerships, and whiteglove VIP experiences — exactly where you come in.
About The Role
You will be the architect of sales operations across our Marketplace and Private Office (VIP client) motions globally (EMEA, Americas and APAC) — and the Growth leadership’s primary operating partner. You will design the operating system for revenue planning, dealer lifecycle execution, VIP sourcing, and tooling that keeps GMV growing through a focus on supply quality, execution rigour and trustworthy data. This role will join the Chief Growth Officer’s organisation at Chrono24 and report to the leader for Growth Operations.
What You Can Expect
Sales strategy & planning
- Supply growth – partner with sales and account management to target high GMV dealers; partner with account management and operations to streamline onboarding , drive listing quality and relevance, design systems to monitor and enforce dealer SLAs ; support account management to optimise dealer performance through data and insights
- Private Office (VIP) – turn high value marketplace signals into routed, qualified leads , offer normalization , partner with product, sales and operations to standardize transaction pa ths and flows for VIP transactions
- Planning & reporting – run the monthly GMV/revenue forecast by channel and region; maintain liquidity and supply coverage analysis, uphold a single source of truth for KPIs and definitions
- D ata and tech stack steward ship - ensure effective team use of CRM, automation ; maintain data and BI structure and reporting including data integrity, KPI definitions, dashboards and automated reporting . Hands-on experience with industry-leading CRM and reporting tools such as Salesforce, Hubspot or alternatives
- Compensation & incentives – co design comp ensation plans and incentives tied to GMV
- Trust, safety & compliance – align with Operations on KYC , authenticity, dispute SLAs, and policy changes to protect buyers and brand
Strategic Partner to leadership
- Executive cadence & governance – run regular forecast/pipeline reviews and prepare reporting for G rowth and E xecutive leadership
- Budget & r esource planning – partner with General Managers and F inance on headcount and OPE X planning
- Team effectiveness – optimize operating rhythms, information flow s, collateral and tooling to maximize focus and execution.
What Sets You Apart
- 4+ years in Sales/Revenue Operations ; experience leading cross functional workstreams with Data, Product, Marketing and Operations
- Proven track record building forecasts, territories/quotas, comp plans, and funnel diagnostics ; f luency in data, analytics and BI to support this
- St rong executive communication and stakeholder management , incl. turning data s trategic narrative and insights for sales and leadership
- Systems thinking approach to implementing effective sales and marketing data and tooling solutions; experience with implementation and consolidation of tooling as well a s change management a strong plus
- Marketplace r ecommerce background and e xperience operating with policy/legal workflows a plus
What We Offer
- Join a globally recognized brand and marketplace in the luxury watch industry
- Work in a dynamic, international team that values initiative and ownership
- Make a tangible impact on business growth and partner satisfaction
- Enjoy a modern work culture with flexibility, creativity, and purpose
About Us
JOIN US NOW!
We stand for a dynamic company culture with flat hierarchies and strong team spirit. We are growing fast—and love pushing beyond our limits. By actively shaping our future, we create an inspiring and attractive work environment.
Do you want to be part of it? Then apply now and become a valuable member of our team in a company that keeps growing—with you!
