Are you passionate about building scalable systems and optimizing revenue operations? Do you enjoy designing seamless processes, creating clarity from complexity, and enabling teams to perform at their highest level? Join our Client Success team as a Senior Revenue Operations Manager, where you will own and optimize the infrastructure that powers our revenue engine.
Key Responsibilities:
- CRM Administration & Optimization: Manage and improve our shared CRM (HubSpot) to ensure data accuracy, automation, and operational clarity
- Cross-Team Workflow Design: Build and maintain standardized operational workflows that align Sales, Client Success, and other teams
- Lifecycle Automation: Develop trigger-based workflows and lifecycle processes that surface opportunities and streamline work
- Reporting & Analytics: Design, maintain, and lead adoption of reporting frameworks and dashboards used across the organization
- Revenue Forecasting: Maintain forecasting models and dashboards to support leadership in planning and decision-making
- Operational Excellence: Lead operational excellence initiatives across the organization - defining standards, improving processes, reducing friction, and ensuring teams operate with consistent, reliable systems
Client Communication:
- This role does not require direct day-to-day client communication, but your work directly enables client-facing teams to operate more effectively
Team Collaboration:
- This is an on-site, collaborative role that interacts closely with Sales, Client Success, Marketing, and Product. You will work in a fast-paced environment where cross-team alignment and clear communication are essential
Requirements
- CRM Architecture and Optimization: Ability to architect and maintain a scalable CRM environment, including data models, automation, lifecycle stages, and reporting structures that support a cross-functional revenue operation
- Excel/Google Sheets Proficiency: You will need to be proficient in index/match, VLOOKUP, pivot tables, and other advanced spreadsheet functions to analyze and structure operational data effectively
- Process Design Mindset: You need the ability to create, document, and streamline workflows to ensure operational clarity and scale
- Analytical Skills: You must be able to interpret data and build useful reports that guide decision-making
- Systems Thinker: You need to understand how data, tools, and teams interact to maintain a reliable revenue engine
- Detail Orientation: Accuracy is critical for maintaining data hygiene and enabling trustworthy reporting
Preferred Experience:
- HubSpot Proficiency: Experience with HubSpot lifecycle stages, automation, and reporting is highly preferred, and holding a HubSpot certification is a strong plus
- Revenue Operations Background: Prior work in RevOps or Sales/CS Operations is preferred but not required
- Data Modeling & Attribution: Familiarity with data models and attribution frameworks is preferred but not required
- Forecasting Tools: Experience building or managing forecasting dashboards is preferred but not required
Position Details:
- Position Type: Full-time, exempt
- Compensation: Salary
Benefits
Work at a "Best Place to Work" Company
RentVision was recently certified as a Great Place to Work, one of Fortune's Best Workplaces in Advertising & Marketing, one of Lincoln's Best Places to Work (#2 medium-sized company), one of the Best Places to Work in Multifamily (#6 nationwide), and we recently scored a 4.6/5 on Gallup's Q12 Engagement Survey.
401(k) Match
Planning for your financial future is important. We offer enrollment in our company sponsored 401(k) as well as contribution matching to help you get it done.
Health Insurance
We care about your health. RentVision offers enrollment in health, vision, dental insurance plans, and also pays a portion of health insurance premiums.
Life Insurance
You're important to us and we want you to know that. We offer life insurance to employees at no out-of-pocket cost.
Short-Term and Long-Term Disability
We're here to help when the unexpected happens. We provide both short-term and long-term disability insurance to all of our employees. Our short-term disability plan also offers medical leave for pregnancy.
Paid Time Off
It's all about that healthy work-life balance—work hard, play hard, right? RentVision provides paid time off and paid holidays, including extra time off around Thanksgiving and Christmas.
Paid Parental Leave
At the end of the day, family matters most. We know the importance of those precious moments you have with your new little one, so we provide paid parental time off.
Fizzy Friday
You work hard all week, so why not have a little fun on Friday? At 3:30 PM we celebrate a week's worth of work with games, snacks, and fizzy beverages. Hope you like competition.
Recognition Lunch
You're one in a million, and we want you to know that. Every month we celebrate our employees with a free lunch (yeah, you read that right) and recognition galore.
Unlimited Coffee
Need a pick-me-up? We've got a coffee machine stocked full of cappuccinos, lattes, black coffee, and more.
Discounted Gym Membership
If you've got the drive, we've got you covered. We partnered with a local gym to provide a total package gym membership for just $10 a month.
About RentVision
RentVision was founded in 2009, after our Founder and CEO, David Watson, spent multiple weekends hunting for an apartment. After weeks of searching, he signed a lease on a unit he'd never seen. Frustrated by this experience, David believed there had to be a better, easier way to confidently rent an apartment. This sparked the idea for a new innovation—the industry's first Walkthrough Video Tour. RentVision has been innovating, developing, and growing ever since.
Today, we operate in the multi-family marketing industry where we create software platforms, build websites, offer strategic advising, deliver media solutions, and travel the country sharing industry knowledge. We are part tech company and part full-service organization, combining the best of both worlds: excellent software solutions with remarkable client service. Learn more about our company at https://www.rentvision.com/our-company.
Our Purpose: To consider others as more important than ourselves.
Our Mission: To make renting apartments easy.
Our Vision for Our Clients: To deliver a predictive leasing platform that optimizes marketing and revenue management.
Our Vision for Prospective Residents: To help people rent an apartment without needing to drive anywhere.
Our Core Values:
- Be Remarkable - We use our intelligence, personality, and unique skills to deliver amazing results
- Systemize Excellence - We build and do what is excellent, efficient, and repeatable
- Considerate Candor - We seek and give direct feedback that is thoughtful and productive
- Maximize Talent - We know our weaknesses. We live in our strengths
- Team Hustle - We deliver success through hard work and camaraderie
