About Us
MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution, to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides its clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with much-needed safety, security, and compliance assurance. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp introduces its suite of services through CAMP (Client Assets Management Platform) which allow businesses to develop and scale their digital asset offerings through various products and/or services such as over-the-counter transactions, fiat payments, digital asset custody and prime brokerage.
Role Overview
The Head of Sales Operations is responsible for building and leading the sales operations function to support scalable, efficient, and data-driven revenue growth at MetaComp.
This role partners closely with Sales, Product, Finance, Compliance, and Technology teams to optimise sales processes, CRM systems, forecasting, pricing governance, and performance analytics in a regulated FinTech environment.
The role requires a strong operator who combines commercial acumen, analytical rigour, and execution excellence.
Key Responsibilities
Sales Operations Strategy & Execution
- Build and own the sales operations strategy to support MetaComp’s growth objectives.
- Design and optimise end-to-end sales processes, from lead management through deal closure and onboarding.
- Establish scalable operating rhythms, metrics, and governance for the sales organisation.
CRM, Data & Analytics
- Own CRM systems (e.g. Salesforce or equivalent), including data quality, reporting, dashboards, and user adoption.
- Develop and maintain sales performance metrics, pipeline visibility, forecasting accuracy, and conversion analytics.
- Provide actionable insights to Sales leadership and senior management.
Forecasting, Planning & Performance Management
- Partner with Sales leadership and Finance on revenue forecasting, quota planning, and capacity modelling.
- Track sales performance against targets and identify risks and opportunities early.
- Support compensation planning, incentive tracking, and commission reporting (where applicable).
Deal Governance & Cross-Functional Coordination
- Support deal structuring, pricing approvals, and commercial governance in collaboration with Finance, Legal, and Compliance.
- Ensure sales processes align with regulatory, risk, and compliance requirements.
- Act as a key bridge between Sales and internal stakeholders to enable smooth deal execution and client onboarding.
Process Improvement & Enablement
- Identify operational bottlenecks and implement process improvements to increase sales efficiency.
- Enable sales teams with tools, playbooks, reporting, and operational support.
- Drive adoption of best practices and continuous improvement across the sales organisation.
Required Qualifications
- 3+ years of experience in Sales Operations, Revenue Operations, or Commercial Operations.
- Proven experience supporting enterprise or B2B sales teams in a FinTech, payments, financial services, or technology environment.
- Strong analytical skills with experience in forecasting, pipeline management, and performance reporting.
- Hands-on experience owning and optimising CRM systems.
- Ability to operate independently and drive execution in a fast-moving environment.
- Strong stakeholder management and communication skills.
Preferred Qualifications
- 8+ years of experience in Sales Operations, Revenue Operations, or Commercial Operations.
- Experience in payments, digital assets, cross-border payments, or regulated financial services.
- Prior experience in a high-growth or scaling organisation.
- Familiarity with MAS or other regulatory frameworks impacting sales and client onboarding.
- Experience working with complex, multi-entity or regional sales teams.
- Exposure to pricing governance, deal approval frameworks, and sales compensation structures.
- Advanced proficiency in data tools (e.g. SQL, BI tools, advanced Excel).
Key Attributes
- Highly execution-focused with strong ownership mentality.
- Commercially minded with strong attention to detail.
- Data-driven and analytical, yet pragmatic.
- Comfortable working cross-functionally with Sales, Finance, Compliance, Legal, and Product teams.
- Able to balance speed, control, and regulatory requirements.
We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.
