Senior Director of Sales Operations
The Senior Director of Sales Operations will lead and scale the sales operations function, partnering with executive leadership and cross-functional teams to drive revenue growth, operational efficiency, and sales productivity. This individual will oversee sales strategy and planning, forecasting, analytics, compensation, territory management, and CRM optimization, ensuring alignment with overall business objectives and financial targets.
Key Responsibilities:
- Partner with executive leadership to develop and execute sales strategies, annual plans, territory structures, and resource allocation.
- Drive process improvements and operational efficiencies to maximize revenue growth, profitability, and EBITDA performance.
- Oversee sales forecasting, pipeline management, KPI reporting, and performance analytics, providing actionable insights to executive leadership.
- Design and manage sales compensation plans, quotas, territories, and incentive programs in partnership with Sales, Finance, and HR.
- Lead Salesforce optimization and sales technology initiatives, leveraging automation, analytics, and emerging AI capabilities to improve sales effectiveness.
- Collaborate across Sales, Marketing, Product, Customer Success, Finance, and IT to align business objectives and streamline processes.
- Lead, develop, and scale a high-performing sales operations team while fostering accountability, collaboration, and employee engagement.
- Drive organizational change initiatives, including M&A integration, product launches, and market expansion.
- Ensure operational compliance, data integrity, and adherence to company policies and regulatory requirements.
Qualifications:
- 10+ years of progressive Sales Operations experience, preferably within SaaS or technology-driven organizations.
- Proven success leading and scaling sales operations teams in high-growth environments.
- Strong expertise in sales strategy, forecasting, financial analysis, compensation planning, and performance measurement.
- Advanced knowledge of Salesforce or other CRM platforms, sales analytics, automation, and emerging technologies.
