Business Operations Manager - Veterans Affairs Business Unit

Maveris • Full-time • Remote (Woodbridge, VA, US) • 4m ago

Maveris is an IT and cybersecurity services company committed to helping organizations create secure digital solutions to accelerate their mission. Originally founded as a Veteran-owned company, we remain deeply committed to supporting veterans and proudly serving customers across the Federal Government and private sector. We have an opening for a full-time Business Operations Manager for our Veterans Affairs (VA) business unit.

As a Business Operations Manager, you will be responsible for helping design, refine, and operate the core business processes that enable effective service delivery, business development, and internal operations across the VA portfolio. The Business Operations Manager will work across programs, growth activities, and internal teams to ensure the VA Business Unit operates with clarity, consistency, and discipline. This role is ideal for someone who thrives in a fast-paced environment, enjoys building structure, and is comfortable working across multiple functional areas.

Duties

In this role, a typical day will include:

Managing and improving day-to-day business operations for the VA Business Unit, ensuring priorities, initiatives, and activities are coordinated across service delivery, growth, and internal operations.
Creating, documenting, and refining business unit-level processes, workflows, and standard operating procedures that support consistent execution across programs and growth efforts.
Coordinating with program managers, technical leaders, and growth staff to track initiatives, risks, dependencies, decisions, and action items, and ensure timely follow-through.
Developing and maintaining dashboards, trackers, and reports that provide visibility into operational performance, staffing, forecasts, pipeline status, and overall business unit health.
Supporting business development and capture readiness activities, including pipeline tracking, capture milestone coordination, staffing inputs, and readiness reviews.
Assisting with operational planning and prioritization, helping translate business unit goals into actionable plans and measurable outcomes.
Facilitating internal meetings, documenting decisions, and ensuring actions are executed and closed in a timely manner.
Identifying gaps, inefficiencies, or risks in how the business unit operates and recommending practical, scalable process improvements.

Requirements

7+ years of experience in business operations, program operations, PMO, management consulting, or a similar role in a federal services, IT services, or technology environment.
Experience working across service delivery, business development, and internal operations functions.
Demonstrated ability to create, improve, and document processes and workflows.
High proficiency in Microsoft Office applications, including Word, PowerPoint, and Excel, with experience producing executive-ready documents, presentations, and analyses.
Familiarity with Microsoft Teams, SharePoint, Power BI, and Power Automate for collaboration, reporting, dashboards, and workflow automation is a plus.
Experience supporting or working within federal government programs, preferably related to VA, health IT, cybersecurity, or enterprise IT.
Strong written and verbal communication skills, with the ability to produce clear, concise materials for leadership and stakeholders.
Highly organized, detail-oriented, and comfortable managing competing priorities.
Familiarity with federal contracting constructs, including IDIQs, BPAs, and task orders.
Background in cybersecurity, IT services, or Health IT programs is a plus.
Certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM), Certified Scrum Master (CSM), or other related certifications are a plus.

Benefits

Maveris attracts and retains talent of the highest caliber by offering opportunities to work in exciting and challenging environments surrounded by bright minds. Our employees are our most prized asset and are rewarded with highly competitive compensation and a top-tier benefits package, including:

401(k) with company match
Dental Insurance
Health Insurance
Vision Insurance
Life Insurance
Paid Time Off

About Maveris

Maveris offers exceptional, mission-focused, solutions to organizations facing highly complex IT, digital, and cybersecurity challenges. Our success is achieved by maintaining an environment of trust where people are encouraged to reach their fullest potential. Every candidate that applies to Maveris brings something unique to the table, and because our team is diverse, we consistently meet our goals and exceed client expectations. If you are a highly-motivated person with a willingness to learn, we invite you to apply today to join our team!

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