Job Overview
The Business Operations & Growth Specialist supports the day-to-day operations and growth of our business, working closely with two founders to help keep work organized, moving forward, and followed through.
This role blends operational support, client and lead follow-up, and hands-on learning across systems, tools, and business processes. It’s well suited to someone early in their career who is dependable, curious, and comfortable communicating with people.
A successful candidate brings strong follow-through, clear communication, and a willingness to learn. In return, this role offers meaningful exposure to how a coaching and systems-focused business operates, with opportunities to grow into more specialized responsibilities over time.
About Us
We are a coaching and systems-focused business that helps business owner clients move from chaos to clarity by strengthening leadership habits, building practical systems, and using technology more intentionally. We teach and help our clients implement strategies in the areas of vision and leadership, systems and processes, sales and marketing, and financial systems.
Our work sits at the intersection of business coaching, software configuration, automation, and real-world execution. We don’t just teach ideas, we help implement them.
We are intentionally building a small, capable team of people who are curious, reliable, and interested in growing their skills over time.
Our Core Values
These values guide how we work with clients and with each other:
Authenticity Honest communication, real conversations, and showing up as ourselves.
Curiosity A genuine interest in learning, asking questions, and figuring things out.
Creativity Thoughtful, human solutions that serve people first.
Value A focus on work that truly helps, without unnecessary complexity or busywork.
Humor We take our work seriously, but not ourselves. Perspective matters.
If these values resonate, you’ll likely feel at home working with us.
About This Role
This role is an entry point into our business for someone who wants to learn how modern coaching, systems, and growth work in practice.
You’ll work closely with two founders, supporting operations, client communication, and growth-related tasks while building confidence and capability through hands-on experience.
You’re not expected to know everything on day one. We care more about reliability, curiosity, and your ability to learn than prior experience with specific tools or systems.
Key Duties
- Manage inboxes and calendars for two founders
- Coordinate meetings, schedules, and follow-ups
- Follow up with new leads by phone, email, or message
- Book qualified sales calls and track outcomes
- Support client communication and reminders
- Maintain accurate CRM notes and records
- Assist with social media planning and review
- Support light bookkeeping or administrative tasks as needed
- Help document processes and keep systems organized
Skills & Attributes
- Clear, professional written and verbal communication
- Comfortable initiating conversations and following up
- Strong organizational and time-management skills
- Willingness to learn new tools, systems, and concepts
- Attention to detail and follow-through
- Ability to work independently with guidance
- Basic comfort with digital tools such as email, calendars, spreadsheets, and CRM systems
- A calm, thoughtful approach to problem-solving
How We Work
- You’ll receive guidance and context as you ramp up
- You’ll be trusted with increasing responsibility over time
- You’ll be encouraged to ask questions and learn by doing
- Clear communication and follow-through matter here
- We are currently located in Calgary, AB, and plan to relocate to the West Kelowna area in Spring 2026. Work will be fully remote to start, with the potential for some hybrid, in-person work later as the business and location evolve
This Role Is a Great Fit If You
- Are early in your career and eager to learn
- Are comfortable talking to people and following up
- Enjoy learning how businesses, systems, and software work
- Take pride in being organized and dependable
- Prefer growing into autonomy rather than being micromanaged
This Role Is Likely Not a Fit If You
- Prefer highly scripted or tightly controlled work
- Are uncomfortable with outbound calls or follow-up conversations
- Avoid learning new tools or concepts
- Need constant supervision to stay on track
Compensation
This role is compensated through a combination of hourly pay and commission.
- $22–$28 CAD per hour, part-time (approximately 15–25 hours per week)
- Placement within the range is based on experience, communication skills, and demonstrated initiative
Commission
- $25 CAD for each qualified sales call that shows up
- $500 CAD for each closed client sourced through your follow-up or outreach
Commission is designed to reward quality and outcomes, not pressure or volume.
Growth Path
This role is designed to grow.
As you build skills and demonstrate ownership, it can evolve into:
- A more specialized operations role
- A focused position in software, sales, or marketing
- A future strategic role supporting higher-level client work
We are interested in people who want to grow with us.
We would suggest you provide a cover letter with your application that connects your experience to our competency requirements. Use your cover letter to help us understand why you would be a fit for this role.
Job Type: Part-time
Pay: $22.00-$28.00 per hour
Expected hours: 15 – 25 per week
Benefits:
- Casual dress
- Flexible schedule
- Profit sharing
- Work from home
Application question(s):
- What interested you in the Business Operations & Growth Specialist role, and what are you hoping to learn or grow into over the next 1–2 years?
- This role includes following up with new leads by phone, email, or message. How comfortable are you with that, and what’s your approach to follow-up?
- Which of our values resonated most with you, and why?
Location:
Work Location: Remote
Application deadline: 2026-01-20
