PLAY, GROW and WIN
To be a part of Virtuos means to be a creator.
At Virtuos, we harness the latest technologies to make games better and more immersive than ever before. That is why we pride ourselves in constantly pushing the boundaries of possibility since our founding in 2004.
Virtuosi is a team of experts – people who have come together to share their mutual passion for making and playing games. People with the same enthusiasm for exploring new ideas and the constant drive to excel in their field. People who believe in earning success through dedication.
At Virtuos, we are at the forefront of gaming, creating exciting new experiences daily. Join us to Play, Grow and Win – together.
About The Position
We are seeking a Sales Operations Analyst to strengthen the effectiveness, scalability, and performance of our sales organization. Reporting to the Sales Operations Manager, this role will play a critical part in driving data-driven decision-making, improving sales processes, and enabling sales leadership with actionable insights.
This role will support sales operations across North America, Europe, and Asia, ensuring alignment with global processes and regional priorities.
This is an ideal role for an analytically minded professional who thrives at the intersection of data, systems, and business strategy and is looking to grow within a high-impact sales operations team.
Responsibilities
Sales Performance & Analytics
- Develop and maintain sales performance dashboards and reports, including pipeline, forecasts, quota attainment, and KPI tracking.
- Deliver executive-ready insights to support sales leadership, including pipeline health, forecast risk, and performance trends.
- Partner with the Sales Operations Manager to support CRO-level reporting and analysis for weekly, monthly, and quarterly business reviews.
- Conduct variance and performance driver analysis, providing clear recommendations to inform leadership decisions.
- Support strategic initiatives such as market segmentation, revenue optimization, and scenario modeling.
- Process & Operational Support
- Design, document, and continuously improve sales processes, tools, and workflows to ensure scalability.
- Assist in deploying and optimizing sales methodologies, operating rhythms, and planning cadences (e.g., QBRs, pipeline reviews).
- Identify inefficiencies and recommend scalable process improvements aligned with organizational growth.Systems & Data Management
- Maintain high data quality standards within CRM and related sales technologies.
- Support CRM enhancements, reporting logic, user adoption, and basic configuration in partnership with Sales Operations and Business Systems.
- Perform data validation and ensure alignment across sales, finance, and revenue operations.
Salesforce Administration & Analytics
- Own Salesforce governance and day-to-day administration for GA Sales, including user management, profiles/permission sets, roles, queues, and territory settings, in partnership with Business Systems.
- Design and maintain the data model (objects, fields, relationships, validation/duplicate rules) to support global reporting standards across North America, Europe, and Asia.
- Build and optimize reporting & dashboards with clear metric definitions for pipeline health, forecast risk, quota attainment, and performance trends.
- Drive data quality via monitoring, alerts, and remediation playbooks; upholding SLAs for critical fields (e.g., close dates, stages, products, contact roles) and partner with BD/KAM teams to close gaps.
- Administer automation (Flows, approval processes) to streamline pipeline reviews, handoffs, and forecast submissions; document changes and maintain robust change control.
- Release & change management: Manage the sales-owned Salesforce backlog; coordinate sandbox testing, UAT, and production deployments with Business Systems; communicate changes and provide enablement.
- Integrations & security: Partner with stakeholders on integrations (Finance, Marketing automation, data warehouse), ensuring compliance with security, privacy, and audit requirements.
- Selfservice enablement: Maintain report templates, folders, and dashboard catalogs.
Cross-Functional Collaboration
- Partner with Sales, Finance, Marketing, Business Development, and Production teams to support go-to-market initiatives.
- Collaborate with regional teams in North America, Europe, and Asia to deliver consistent reporting and insights across global markets.
- Assist with deal analysis, pipeline reviews, and executive-level reporting.
- Support sales planning initiatives, including annual planning, segmentation, and territory modeling.
- Contribute to change management efforts for new tools and processes.
Qualifications
- Bachelor’s degree in Business, Finance, Analytics, Economics, or a related field.
- 2 - 4 years of experience in Sales Operations, Revenue Operations, Business Operations, or a similar analytical role.
- Advanced proficiency in Excel (lookups, pivots, formulas).
- Experience working with Salesforce required.
- Strong analytical and problem-solving skills with attention to detail.
- Ability to communicate clearly and effectively with technical and non-technical stakeholders.
- Preferred Qualifications
- Experience with BI or analytics tools (Power BI strongly preferred).
- Familiarity with forecasting, quota setting, and sales compensation concepts.
- Experience supporting high-growth sales organizations.
- Working knowledge of sales planning tools is a plus.
- Exposure to predictive analytics or scenario modeling for sales forecasting.
- Salesforce Admin experience in a multi‑region sales org; Salesforce Administrator (ADM‑201) certification preferred.
- Proficiency with Salesforce reporting, dashboards, and Flow; familiarity with SOQL and data import tools (Data Loader / Data Import Wizard).
- Experience connecting Salesforce datasets to Power BI (Power Query/DAX) and maintaining certified semantic models.
The base salary range for this role is between $70,000-$90,000 per year
Kindly note the compensation range is provided in pursuant to California Salary Transparency in Job Advertisement Law.
Virtuos takes into consideration candidate's education, experience, training, and seniority levels along with external market condition. The range posted is only one component of Virtuos compensation, we also include annual bonus, medical, dental, and vision plan, parental leave, research & development opportunities, 401k matching and paid time off.
About Us
Founded in 2004, Virtuos is one of the largest independent video game development companies. We are headquartered in Singapore with offices in Asia, Europe, and North America. Specializing in full-cycle game development and art production, we have delivered high-quality content for more than 1,500 console, PC, and mobile games. Our clients include 23 of the top 25 gaming companies worldwide.
About Our Team
Virtuos San Francisco Office is our Bay Area business development hub, where we work with partners in the United States and develop unique solutions to bring their ambitions to life.
What We Offer
- Competitive compensation and benefits (Medical, Dental, Vison & 401(K) match with no vesting required
- Paid annual vacation and sick leave
- Paid Parental leave available from day 1
- Research and Development Opportunities
- EAP (Employee Assistance Program)
- World-class talent with experience on some of the industry’s biggest games
- Developing video games with some of the most well-known publishers (2K, Sony, Square Enix, Activision, Microsoft, etc)
- People focused culture
- Career and international mobility opportunities with Virtuos Internal Mobility Program
People matter. Diverse opinions and experiences matter. At Virtuos, our talented teams are the cornerstone of our success, and we recognize that fostering and advocating for inclusivity is at the center of what we do best - we make games better, together. Virtuos is proud to be an equal opportunity employer that embraces diversity of thought, expression, culture, and backgrounds.
