🌍 Can you help us change the world?
It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇
🧑🏻 💻 About the role
First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
Mews is hiring a Senior GTM Strategy and Operations Specialist to work across the RevOps organization, with a specific focus on Commercial and Customer Success financial planning, cross-functional strategic projects and process evaluation and optimization across all Go-to-Market teams.
- Preferred location: New York, but we will also consider candidates located in any of the other eligible states.
- To be eligible for this position, you must be based in one of the following US states: Florida, Georgia, Massachusetts, New Jersey, New York, North Carolina, Ohio, South Carolina, Vermont, Virginia.
✅ Your mission, should you choose to accept it:
- Be a Swiss-army knife across the RevOps organization, which may include work on pipeline generation strategies, territory/segment design, quota modeling and coverage, GTM forecasting (tops down and bottoms up), compensation design, enablement, reporting and analytics and pricing and packaging strategies
- Build and maintain the bottoms up RevOps revenue model that models Mews' GTM engine at a granular level (by region, by segment, by lead source) across pipeline and signed revenue; the monthly cohort waterfall of onboarding to activated SaaS and payments revenue; whitespace analysis and SAM analysis for cross-sell and upsell initiatives
- Independently refines revenue model assumptions based on analysis of historical data, discussions with GTM stakeholders (Marketing, Sales and CS) and assumptions of future trends to recommend build targets to recommend to GTM leadership
- Act as the subject master expert for all GTM financial targets
- Be responsible for analysis and creation of the GTM Quarterly Business Review (QBR) creation and GTM board reporting which includes reporting on key territories (e.g. USA, DACH, France, UK&IE, Spain, etc.), product level detail (PMS, RMS, POS. Events, Housekeeping) and any trends across areas such as pipeline generation, promotions, attach rates, MQL conversion rates, win rates, activation speed, time-to-payments, support initiatives, and many others
- Build out a streamlined monthly reporting cadence for GTM that highlights progress against key targets across regions and products listed above
- Assist on large multi-quarter cross-functional RevOps projects (e.g., re-contracting initiatives, building out LTV, CAC and CAC payback tracking at a more granular level, multi-product selling)
- Help build a world-class RevOps/GTM Strategy & Ops function, and help stand up / scale other functions as needed
- Lean into your superpowers to maximize impact across all Go-To-Market
🤝️ You’ll be a great fit if you bring a few of the below with you:
- 3+ years of experience in B2B startups and/or investment banking, consulting, or investing (PE / hedge fund / VC).
- Preferred: GTM or operations experience in a startup environment.
- Exceptional work ethic and throughput, rapid learning ability, strong attention to detail, high ownership, and a clear bias for action.
- High integrity: acts ethically, builds trust, and consistently follows through.
- Strong interest in becoming an expert in Operations and/or GTM within B2B startup environments.
- Seeking a career-defining role with meaningful responsibility and strong opportunities for personal and professional growth.
Everyone is welcome at Mews
We’re an equal opportunities employer. To reimagine the art of hospitality, we need teams that represent our global and diverse customers and users. Our differences make Mews, so we welcome people of all backgrounds and identities to work with us. We embrace different perspectives, encourage trying new things and want everyone to feel safe bringing their authentic self to work. If this sounds like you and you’re ready to join a global, innovative and exciting community, we’d love to hear from you.
One very important note: don’t hold back. Even if you don’t meet 100% of the criteria listed in this job description, we still encourage you to apply. We believe everyone should have equal access to opportunities and we’re committed to providing an inclusive experience, so please let us know if there’s anything we can do to support you during the application process. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected characteristic. We can’t wait to hear from you.
