Our client, a well-established and growing construction services company, is seeking a Sales & Operations Lead to lead its PEI branch. This is a key leadership role for someone who knows the construction industry, genuinely enjoys developing people, and has the drive to grow a business.
You'll be responsible for a team of approximately 20 employees, setting the tone, building the culture, and making sure your people have what they need to succeed. But this isn't just an operations role. A major part of your focus will be on building strong client relationships across PEI, identifying new business opportunities, and helping grow the branch's footprint in the market.
About the Role
As Sales & Operations Lead, you'll wear a few hats, and that's what makes this role exciting. Your time will be split across:
Leadership & Team Development
- Lead, coach, and develop the team
- Set clear expectations and provide regular, meaningful performance feedback
- Recruit, hire, and onboard new team members as the branch grows
- Foster a positive, accountable team culture focused on continuous improvement
- Work closely with our leaders on scheduling, deployment, and team development
- Monitor workforce performance, retention, and employee satisfaction, and take action to improve outcomes
Sales & Business Development
- Identify and pursue new business opportunities to grow the PEI client base and revenue
- Develop and execute a business development plan tied to regional growth targets
- Prepare and present proposals, estimates, and service offerings to prospective clients
- Get out in the community and attend industry events, networking functions, and local engagements to build the company's brand in PEI
- Track your pipeline and report regularly on business development progress
Client Relationship Management
- Be the go-to person for key PEI clients, building trust, maintaining strong partnerships, and delivering on promises
- Conduct regular client check-ins to stay ahead of concerns and uncover new opportunities
- Manage contracts, change orders, and service agreements professionally and proactively
- Resolve issues quickly and keep clients informed with timely project updates
Project Oversight
- Oversee project execution from start to finish, on schedule, within budget, and to specification
- Assist in preparing cost estimates and monitor project expenditures
- Manage construction schedules, milestones, and risk mitigation
- Inspect work to ensure quality and conformity with plans and specifications
Health & Safety
- Ensure all sites comply with applicable health and safety legislation and company policies
- Audit project sites, investigate incidents, and ensure proper safety training is in place
- Lead by example when it comes to safety culture
What You Bring
- 5+ years of experience in the construction industry
- Proven leadership experience, ideally managing teams of 15+
- A track record of success in sales, business development, or client relationship management
- Excellent knowledge of construction trades
- Ability to read and interpret building drawings and designs
- Strong communication skills (written and verbal), with confidence in presenting to clients
- Solid organizational skills and the ability to juggle multiple projects and priorities
- Proficiency with business software (spreadsheets, word processing, project management tools)
What Sets You Apart
- You lead by example and people want to work for you
- You're just as comfortable on a job site as you are in a client meeting
- You see opportunities where others see obstacles
- You take ownership, of your team, your clients, and your results
- You're community-minded and excited about growing a business in PEI
What We Offer
- A competitive compensation package
- The opportunity to shape and grow a branch from a leadership seat
- A supportive team environment that values accountability and collaboration
- Room to make a real impact in a growing company
This is a role for someone who wants to build something, a strong team, strong client relationships, and a strong business in PEI.
This search is being conducted confidentially by JMC HR Consulting. Interested candidates are encouraged to apply in confidence or reach out directly for more information.
