Sales Operations Manager

Etops Group AG • Full-time • Freiburg, Baden-Württemberg, Germany • 1w ago

Your mission

We in Etops are a very intensely cooperating team where every single person takes a complex responsibility for a client and/or projects from A-Z. Everyone in our team is key to our success - individually and as a team. Everyone matters.

As the Sales Operations Manager you will be a critical partner to the Chief Revenue Officer and the leadership team. This role combines strategic reporting, process governance, and hands-on data quality enforcement to ensure the entire revenue organization operates with accuracy, consistency, and transparency across all entities, regions, and product lines.

Your role and responsibility

In this position you will be responsible for:

1. Executive & Board Reporting (Primary support to the CRO)

Own the creation and continuous improvement of all recurring revenue-related reporting packages for the Management Team and Advisory/Board of Directors.
Deliver accurate, insightful, and visually compelling monthly/quarterly business reviews (MBRs/QBRs), board decks, and ad-hoc analyses.
Translate raw data from CRM, ERP, billing systems, and other sources into clear executive narratives, including pipeline health, win/loss trends, quota attainment, forecast accuracy, and key revenue metrics.
Proactively identify risks/opportunities in the numbers and provide recommendations to the CRO.

2. Sales Process Standardization & Governance

Design, document, and enforce a single, consistent sales methodology and process framework across all business units, geographies, regions, entities, and product lines.
Maintain the global sales guidelines, stage definitions and discounting guidelines.
Partner with Sales Enablement and sales leaders to drive adoption and compliance.
Regularly audit deals and opportunities in the CRM to ensure process adherence

3. Data Quality & Integrity Enforcement

Act as the “data police” for the revenue organization: aggressively chase sales reps, managers, and other stakeholders when data is missing, outdated, implausible, or inconsistent.
Implement and monitor daily/weekly data hygiene routines (e.g., stale opportunities, missing close dates, incorrect amounts, unassigned accounts).
Run exception reports and dashboards; follow up directly (teams, email, calls, or meetings) until issues are resolved.
Establish and track data-quality SLAs and hold individuals accountable.

4. CRM & Systems Ownership

Serve as a super-user for the CRM (HubSpot) and connected tools.
Drive user adoption, cleanliness, and best-practice configuration.
Collaborate with Finance on definitions, calculation methods and system integrations and enhancements.

5. Forecasting & Pipeline Management Support

Support the CRO in building and continuously refining the weekly commit forecast.
Perform pipeline analytics, velocity metrics, and slippage/trend analysis.
Flag deals at risk and coordinate cross-functional escalation when needed.

6. Additional Operational Support

Manage sales territory and quota setting processes in collaboration with Finance and Compensation.
Support annual planning, compensation plan design, and quota allocation.
Lead or contribute to cross-functional revenue projects (new product launches, market expansions, M&A integration, etc.).

Your experience and profile

You’ll thrive in this role if you:

Have a Bachelor’s degree (or equivalent) in Marketing, Communications, Business, or a related field.
Bring 3+ years of experience in B2B product marketing, preferably in SaaS, technology, or WealthTech.
Have a data-driven mindset, with experience using HubSpot or similar platforms.
Are a strategic thinker with strong project management and organizational skills.
Can translate complex technical concepts into clear, compelling marketing content.
Are an excellent communicator in English (German is a big plus).
Thrive in a fast-paced, evolving environment and enjoy cross-functional collaboration.
Are willing to travel occasionally for events or team meetings.

Why us?

Flexible home-office (up to 80% remote work)
25 days of paid vacation
3 sick days
100% salary coverage for the first 3 days of sickness
100% coverage of Multisport card
Lunch allowance fully covered by Etops
Volunteer Day
Health Day
Chill-out gaming zone with PlayStation, foosball and many board games to refresh your brain during your lunch break or after work
Referral bonus: from 400 EUR
One-time contribution of 200 EUR on the occasion of a child’s birth, wedding, or milestone (round) birthday
Occasional breakfasts, snacks and fresh fruit in the workplace
Massages in the office every month
Ski weekend, Christmas dinner, wine tasting event twice a year, occasional BBQ on our terrace with a beautiful view of Bratislava
Exposure to global financial markets and leading international clients
Hands-on experience with complex financial instruments and fund structures
Opportunity to learn from industry experts and grow your technical skillset

About us

Etops is redefining the way financial services harness data and technology. We're not just building tools — we're creating intelligent infrastructure, seamless user experiences, and next-gen AI products that empower smarter decisions at every level.

We’re a team of engineers, creatives, and fintech experts who move fast, think big, and challenge the status quo. Our culture is rooted in curiosity, bold thinking, and making an impact — both in the industry and for each other.

Now’s the time to join us. We’re scaling, hiring, and shaping the future of wealth and asset management. If you're passionate about cutting-edge tech and real-world impact, let's talk.

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