Job Overview:
The Business Operations Director will oversee the day-to-day operations of the Mason City hockey teams, ensuring the long-term success and sustainability of the market for the NA3HL team. This role will focus on driving revenue, managing expenses, and creating a dynamic game day experience that increases fan engagement and attendance.
Key Responsibilities:
- Oversee and manage the on-site business staff in their daily operations.
- Drive all revenue streams, including ticket sales, group sales, sponsorships, merchandise, and game-related revenue (e.g., beer sales, promotional events).
- Ensure expenses align with company goals, working closely with management to approve and review all purchases and business budgets.
- Enhance the game day experience to increase attendance and build fan loyalty.
- Develop additional ice-related revenue programs in Mason City, such as youth camps, clinics, and events.
- Collaborate with Y City officials on business and operational matters.
- Coordinate with the hockey department on team orders, expenses, and other business needs.
- Ensure NA3HL dues are collected.
- Provide support to the Hockey Department as needed.
- Perform other duties as assigned to assist the organization in all areas.
Required Experience & Skills:
- Bachelor’s degree or higher.
- Minimum of 3 years in management experience.
- Ability to thrive in a fast-paced, dynamic environment with a positive attitude and strong teamwork skills.
- Proficiency in using various social media platforms.
- Highly motivated with excellent interpersonal skills and the flexibility to work nights and weekends as required.
- Genuine passion for the growth of hockey.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential functions of this role. Reasonable accommodations can be made to enable individuals with disabilities to fulfill these duties. This job description is not intended to list every responsibility the employee may have.
