We are seeking a Sales Operations Coordinator to support the the Sales Division and Sales Administrative teams. The ideal candidate will have a strong understanding of product lines within the co-working office space industry, as well as previous experience using CRM systems. You will be responsible for the submission of inbound enquiries to TOG and will ensure all data is correct and systems are up to date.
Requirements
- Ensure all leads are correctly logged onto Salesforce as new / existing opportunities and assign to the correct sales team
- Support the delivery of key tasks and administrative duties that support the day-to-day running of the sales team such as reporting on daily, weekly and monthly KPIs and metrics or updating sales boards
- Generate and deliver reports on team KPIs, metrics and analysis. Deliver additional commentary to explain trends or provide insights where required
- Use Salesforce effectively to update fields at the point of lead capture to maintain sales data quality for accurate reporting on enquiries and demand.
Qualifications/Skills
- Experience in Sales Administration or Sales Operations
- Experience handling external communications and correspondence
- Customer service and project management experience desirable
- Excellent attention to detail to ensure all leads are logged in an efficient manner
- Ability to work effectively as part of a sales team as well as the wider TOG teams and have excellent time management skills to remain in control of their workload
- CRM Software such as Salesforce or Microsoft Dynamics
- MS Office, in particular Word, PowerPoint and Excel
Benefits
- Pension Plans
- Life Assurance
- Work From Home
- Training & Development
- Employee Assistance Programme - Counseling
