Job Title: Business Operations Executive
Location: BTM Layout, Bangalore ( Onsite )
Experience: Freshers / 0-2 years
Salary: ₹2.5 LPA – ₹3 LPA (Based on interview performance)
About Us:
TAP Academy is an Ed-Tech company that helps individuals build their technical skills in the
Information and Technology industry. We provide excellent training, coaching, and mentoring
to our students, enriching, moulding, and polishing them to acquire the most up-to-date
technical skills, soft skills, and qualities essential for the professional world.
Role Overview:
As a Business Operations Executive, you will be responsible for supporting day-to-day
operational activities across sales, administration and internal coordination. This role requires
a highly organised individual who can ensure smooth internal processes, resolve operational
issues quickly and support different teams in executing tasks efficiently.
The ideal candidate should be comfortable working with CRM systems, Google Sheets, &
internal coordination tasks while ensuring that operational workflows run smoothly.
Key Responsibilities:
Sales Operations Support
• Resolve lead ownership conflicts using CRM (LeadSquared).
• Verify lead ownership and assign leads according to company SOP.
• Monitor internal sales communication groups and ensure updates are posted
properly.
• Maintain accurate records of operational updates related to sales activities.
CRM & Data Management
• Work with CRM tools to track lead assignments and updates.
• Maintain operational trackers using Google Sheets.
• Ensure data accuracy and follow internal CRM processes.
Vendor & Procurement Coordination
• Coordinate with vendors for placing orders such as books, bags, and other materials.
• Handle procurement through vendors or online platforms like Amazon when
required.
• Track inventory requirements and ensure timely procurement.
Batch Operations Support
• Assist during the launch of new batches.
• Ensure classroom readiness and operational setup.
• Help students with attendance QR scanning and initial onboarding during the first
few days.
Internal Coordination
• Coordinate with the marketing/design team for internal announcements such as
birthday posters or festival creatives.
• Ensure timely communication across internal teams.
Recruitment Support
• Conduct initial screening interviews for entry-level roles.
• Coordinate candidate scheduling and maintain interview records.
Administrative Oversight
• Oversee office assistants and housekeeping staff operations.
• Ensure basic office operations run smoothly.
• Conduct weekly coordination meetings with support staff.
Operational Support to Management
• Assist founders and management with operational tasks as required.
• Create forms, trackers, and communications when needed.
• Execute operational tasks assigned by management efficiently.www.thetapacademy.com
Required Skills
• Basic understanding of CRM tools (LeadSquared or similar platforms)
• Good working knowledge of Google Sheets / Excel
• Strong organizational and coordination skills
• Good communication and problem-solving abilities
• Ability to handle multiple operational tasks simultaneously
• Attention to detail and process adherence
Ideal Candidate
• Fresh graduate or up to 2 years of experience.
• Comfortable working in a fast-paced environment.
• Responsible, proactive and detail-oriented.
Why Join Us?:
• Competitive salary.
• Opportunities for career growth and professional development.
• Supportive and collaborative work environment.
Work Setup:
Work Schedule: 6 days/week
