Commercial Sales Operations Specialist

Guy Roofing • Full-time • Spartanburg, South Carolina, United States • $43.79k - $63.24k / year • 3m ago

The Commercial Sales Operations Specialist supports the sales team by optimizing processes, managing data, and ensuring efficient execution of sales strategies. This role bridges sales, marketing, and operations to drive revenue growth and improve overall sales performance.

Key Responsibilities

Support day-to-day operations of the commercial sales team
Analyze sales data, trends, and performance metrics to identify opportunities for growth
Maintain and manage CRM systems (e.g., Salesforce)
Generate reports, dashboards, and forecasts for leadership
Assist with pipeline management and sales tracking
Improve sales processes and workflows for efficiency
Coordinate with marketing, finance, and customer service teams
Ensure data accuracy and integrity across systems
Assist in sales training, onboarding, and documentation
Monitor KPIs and provide actionable insights to sales leadership

Qualifications

Bachelor’s degree in Business, Marketing, Finance, or related field (or equivalent experience)
2+ years of experience in sales operations, business operations, or analytics
Strong analytical and problem-solving skills
Experience with CRM tools and data reporting platforms
Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis)
Excellent communication and organizational skills
Ability to manage multiple priorities in a fast-paced environment

Preferred Skills