JOB
The salary for this position is: $6,876 - $9,044 monthly.Thurston County IT is seeking a professional, motivated, and dependable candidate for the position of Business Application Administrator for ERP (Oracle) to join our team. The Business Application Administrator for ERP (Oracle) will serve as a key liaison between business stakeholders and technical teams, ensuring the effective use, maintenance, and enhancement of the Oracle ERP system. This role involves analyzing business processes, managing system configurations, supporting end users, developing reports, and continuous improvement initiatives to align technology solutions with organizational goals.Essential functions may include, but are not limited to, the following: System Documentation & Knowledge ManagementMaintain detailed documentation of system configurations, changes, and issues.Document business processes and workflows to preserve institutional knowledge and optimize ERP functionality.Risk ManagementIdentify potential risks related to system operations and propose mitigation strategies.Monitor and manage risks to minimize impact on system performance and availability.User Support, Training & CommunicationProvide day-to-day user support and configuration assistance.Deliver user training sessions on ERP functionality, workflows, and reporting tools.Collaborate with Communications staff to ensure timely and accurate notifications to impacted end users.Assist staff and analysts with report authoring and deliver report training sessions.System Maintenance & ComplianceShare responsibility for quarterly updates, patch validation, and security reviews.Ensure compliance with organizational security and data integrity standards.Business Process Analysis & ImprovementMeet with business owners to document and understand business processes.Recommend future features and workflows that align with business needs.Collaborate with business owners to prioritize upcoming enhancements.Project SupportAssist in upcoming focused upgrades and deployments within the ERP application.Support testing, validation, and rollout of new features and modules.Reporting & Analytics Assist staff and analysts with report authoring and report training.Develop and maintain reports using OTBI, Oracle Analytics Cloud (OAC), and other reporting tools.Ensure data accuracy and integrity in reporting solutions.To view the full job classification, click here: Business Applications Administrator WORKING CONDITIONS: Work Environment – Work is performed primarily in an office environment, in Olympia Washington. Schedule - Monday – Friday, 8:00 a.m. – 5:00 p.m., unless otherwise agreed upon. During emergencies or special projects, this position may be called in or work an irregular schedule and cause a temporary change in normal work hours. This includes working on non-business or extended hours on weekends and holidays for implementation or to troubleshoot outages, attend early morning or evening meetings, and/or be available by phone to answer questions.Travel Requirements - Occasional travel may be required to attend meetings or training.Customer Interactions - Daily interactions via phone, in-person, and video with Thurston County staff, vendors, stakeholders, etc. WHO WE ARE: Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values. Thurston County Racial Equity and Inclusion Webpage Why you’ll love it here: Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com.Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that there may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold. QUALIFICATIONS: Bachelor’s degree in information technology, computer science, or closely related field and five (5) years of experience with demonstrated progressive responsibility in database management and computer technology combined with at least two (2) years of experience as a lead or supervisor. Previous experience with the functions and processes related directly to the assigned application is highly desirable.Knowledge of various personal computer programs, including but not limited to, word processing, spreadsheets, file management, available software products; principles of data classification and management, workflow processes and goals; principles of local area network management and basics of data transfer utilities are essential.Depending upon area of assignment, knowledge and experience related to specific office/department needs and objectives.Thorough knowledge of software including network and desktop operating systems, office automation, programming languages, database products.Knowledge of pertinent local, state, and federal laws.Ability to interpret policies and procedures and to analyze complex problems.Ability to prioritize work, meet deadlines, and manage a database. DESIRED SKILLS: Experience with ERP implementations or upgrades.Knowledge of ITIL or similar frameworks for risk and change management.Project management experience or certification (PMP, Agile).Excellent analytical and problem-solving skills. Strong communication and collaboration abilities.Ability to manage multiple priorities and work in a fast-paced environment. OTHER RELATED RECRUITMENT INFORMATION: Questions about this recruitment? Please contact: Lonnie Richards, lonnie.richards@co.thurston.wa.us This position is: Not represented by a unionEligible for benefitsNot eligible for overtime under the Fair Labor Standards Act (FLSA)Contingent upon passing a security background investigation.Items requested for consideration: ApplicationResumeLetter of Interest Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement. THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYERThurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County’s Human Resources, at (360) 786-5498. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-833-6388) to connect with Washington Relay.
