Productsup is a Berlin-based company with a strong international customer base, and we’re looking to rapidly scale our internal operations to support our global growth. Are you a technical RevOps professional who thrives at the intersection of systems, data, and GTM strategy? Ready to move beyond manual tool management and lead our transition into AI-assisted operational excellence? Join our team as a Revenue Operations Manager and play a key role in building the data infrastructure and tool stack that will power our next phase of scale.
In your first 3 months you will:
- Audit and Master: Gain a deep understanding of our current Salesforce configuration, GTM tool stack (HubSpot, CPQ, Billing, BI), and existing data models.
- Establish Relationships: Build strong working loops with Sales, CS, Finance, and Engineering stakeholders to understand their current friction points.
- Optimize Workflows: Take ownership of the CRM administration and begin resolving configuration issues that block active deals.
- AI Integration: Start experimenting with AI-native approaches (such as MCP-based audits or coding assistants) to accelerate your configuration and documentation work.
In your first 6 months and beyond you will:
- Lead Strategy: Define how our GTM tool stack and data infrastructure should be architected for future scale, moving from manual administration to high-level system intelligence.
- Own the Data Model and Data Activation: Maintain a semantic data model that centralizes business logic for core SaaS metrics (MRR, NRR, churn), ensuring "one definition" is used across the entire company.
- Drive Implementations: Lead tool evaluations and migrations, specifically owning the implementation and data sync design for platforms like CPQ or billing systems.
- Partner Cross-Functionally: Coordinate with Finance on revenue reconciliation and Legal on new pricing or contract process rollouts, ensuring technical setups reflect business reality.
What you bring to the team
- 3+ years of professional experience in Revenue Operations, CRM Administration, or GTM Systems within a B2B SaaS environment.
- Technical Data Proficiency: Strong SQL skills and an understanding of how data models/semantic layers must be structured to produce reliable downstream metrics in GTM.
- SaaS Financial Literacy: A firm grasp of revenue metrics (ARR, NRR, GRR) and the finance logic behind them; you know what the numbers mean, not just how to query them.
- Deep Salesforce expertise: You are a "power admin" comfortable with object models, automation flows, validation rules, and complex integrations.
- Forward-Thinking Mindset: Experience with AI-native developer tooling (e.g., MCP servers, Claude Code, Cursor) and a desire to automate manual overhead.
- Strong Communication: The ability to document complex builds and explain technical decisions to non-technical stakeholders, from sales reps to the CFO.
- Nice to Haves: Experience with dbt, CPQ platforms (DealHub, Zuora), or automation tools like N8N/Make.
What we offer you
- A permanent position with an attractive salary at our growing company
- The option to work remotely and flexibly, because we know outstanding talent knows best how and where to work - please note that this is a Berlin based role
- Ongoing internal and external training, plus a yearly learning budget to help you continuously grow professionally and further your career with Productsup
- Opportunities for engaging in our Corporate Social Responsibility initiatives, plus one paid Impact Day per year dedicated to voluntary work
- Employee referral bonuses: we know that talent attracts talent, and we encourage you to refer people you know to join our team
- The opportunity to take ownership and responsibility, impacting the company’s growth in an international environment with 40+ nationalities
- Discounted Urban Sports membership
- Employee Assistance Program
Productsup values diversity. We celebrate our differences and strive to learn from each other with the firm conviction that diversity drives innovation. Our commitment to equal opportunities begins at the hiring process and extends to our whole working culture. We pledge to social and environmental initiatives that support a sustainable environment. Everyone has a unique contribution to make and all are welcome.
