Overview
We are seeking a highly organized and detail-oriented Business Operations Associate to support day-to-day administrative, HR, and operational functions. This role is ideal for someone who thrives in a fast-paced environment, is process-driven, and can manage sensitive information with discretion.
Key Responsibilities
- Manage employee lifecycle processes, including onboarding, offboarding, and new hire orientation
- Prepare, distribute, and maintain offer letters and employee agreements
- Track and support the employee performance review process, ensuring timely completion
- Maintain accurate and up-to-date employee records; document employee-related matters as needed
- Assist with unemployment claims and employee benefits administration, coordinating with external partners as needed
- Manage and track state registrations and filings to support ongoing compliance requirements
- Support insurance administration, including documentation, renewals, and coordination with providers
- Support HR compliance initiatives, including maintaining required workplace postings and tracking adherence to meal and rest break policies
- Support payroll administration, including reviewing timesheets, ensuring data accuracy, and coordinating payroll through Gusto
- Oversee and complete administrative tasks within the Gusto platform
- Assist with 1099 processing and preparation of year-end tax documentation
- Support recruiting operations, including LinkedIn management, interview coordination, and candidate communication
- Provide general administrative and operational support across departments
- Monitor key business registration, permit and license deadlines and execute required filings
- Support sales tax registration and assist in compiling data for tax reporting
Qualifications & Skills
· 3–5 years of relevant industry experience required
· Highly proficient in Microsoft Excel and comfortable working with data
· Financially savvy with a strong understanding of business operations
· Strong communication skills, both written and verbal
· Highly detail-oriented and process-driven
· Quick learner with the ability to adapt in a dynamic environment
· Trustworthy and capable of handling confidential and sensitive information
Preferred Attributes
· Strong organizational and time management skills
· Ability to multitask and prioritize effectively
· Proactive mindset with a problem-solving approach
