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Business Operations Manager, Stockton Kings

Sacramento Kings • Full-time • Stockton, CA, US • $50k - $55k / year • 3w ago

Title: Business Operations Manager, Stockton Kings

Reports to: VP, Business Operations

Department: Stockton Kings Business Operations

FLSA: Full-Time, Non-Exempt

Job Summary:

The Business Operations Manager serves as a central hub for the Stockton Kings front office, supporting day-to-day operations across ticket sales, corporate partnerships, marketing, and retail. In a lean and fast-paced environment, this role is critical to ensuring organizational efficiency, seamless execution, and a high level of service for both internal and external stakeholders.

This position is ideal for a highly organized, team-first individual who thrives in a dynamic setting and is excited to take on a wide range of responsibilities. The role offers hands-on exposure to multiple business functions and the opportunity to contribute directly to key revenue-driving initiatives.

Key Responsibility Areas:

Front Office & Administrative Operations

Support day-to-day front office operations, including guest reception and creating a welcoming experience for partners, clients, and visitors.
Serve as a key point of communication and liaison between the Stockton Kings and arena staff throughout the year.
Provide administrative and operational support across departments, including calendar management, travel coordination, mail, scheduling, and meeting logistics.
Maintain and communicate a centralized calendar of events, meetings, and expected visitors.
Serve as point of contact for office maintenance, supplies, and facility needs.

Business Operations & Revenue Support

Provide operational support across ticket sales, corporate partnerships, and marketing, including coordination and execution of revenue-generating initiatives.
Assist with implementation and fulfillment of partnership assets in collaboration with the sponsorship team.
Support cross-functional projects and ensure alignment across departments to drive business objectives.

Retail & Merchandise Operations

Lead day-to-day retail operations, including inventory management, ordering, storage, and product setup for games, events, and online sales.
Manage merchandise sales across all channels, including in-arena POS, community events, and e-commerce platforms.
Analyze sales data to identify trends and opportunities, supporting revenue growth and product optimization.
Collaborate with marketing and sales teams to develop promotional initiatives and enhance merchandise visibility.
Partner with vendors and manufacturers to ensure timely delivery of products and support pricing and assortment decisions.
Manage and train part-time retail staff to deliver a high-quality customer experience.
Monitor product performance and adjust inventory and strategy as needed.
Ensure compliance with all applicable guidelines related to merchandise sales and operations.

Qualifications:

Bachelor’s degree or 2–4 years of relevant experience in sports, business operations, retail, or a related field.
Highly organized with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
Strong interpersonal and communication skills with a customer-service oriented mindset.
Demonstrated ability to take initiative, problem solve, and adapt in a team-first environment.
Experience analyzing data and identifying trends to support business decisions is a plus.
Ability to maintain professionalism and confidentiality with sensitive information.
Proficiency in Microsoft Office; experience with Clover, Shopify, or similar POS/e-commerce platforms preferred.

Additional Information