Must Have Technical/Functional Skills
Agile Framework Expertise
- Strong hands on experience with Scrum (primary) and working knowledge of SAFe / Kanban
- End to end facilitation of:
o Sprint Planning
o Daily Standups
o Sprint Reviews
o Retrospectives
o Backlog Grooming
- Story point estimation techniques (Planning Poker, T shirt sizing)
- Velocity tracking, burndown/burn up charts
- Handling dependencies across CPQ + CRM + ERP teams
Agile Metrics & Tools
o Backlog management
o Sprint tracking
o Release planning
o Sprint predictability
o Cycle time
o Team velocity
Roles & Responsibilities
1. Agile & Scrum Facilitation
- Serve as the Scrum Master for one or more Oracle Cloud CPQ Agile teams
- Facilitate all Scrum ceremonies, including:
o Sprint Planning
o Daily Stand ups
o Backlog Refinement
o Sprint Reviews / Demos
o Retrospectives
- Ensure adherence to Scrum principles and Agile best practices
- Coach teams on self organization, accountability, and continuous improvement
- Shield teams from external disruptions and unplanned work
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2. Oracle Cloud CPQ Delivery Enablement
- Enable Agile delivery across Oracle Cloud CPQ modules, including:
o Product Configuration
o Pricing and Discounting Logic
o Approval Workflows
o Quote Documents (Document Designer)
o Commerce Processes
- Demonstrate strong understanding of Lead to Quote (L2Q) and Quote to Cash (Q2C) business flows
- Support incremental and risk aware CPQ delivery aligned to business priorities
________________________________________
3. Backlog & User Story Management
- Partner with Product Owners to maintain a prioritized, well refined CPQ backlog
- Validate CPQ user stories and ensure:
o Clear business objectives
o Well defined acceptance criteria
o Integration and regression impact consideration
- Facilitate story estimation for CPQ configuration, pricing, and approvals
- Identify risks associated with poorly defined or underscoped CPQ requirements
________________________________________
4. Dependency & Integration Management
- Identify, manage, and track dependencies across:
o Oracle CPQ
o CRM platforms (Oracle Sales Cloud / Salesforce)
o Oracle ERP Cloud (Order Management, AR, Pricing)
o Middleware and integrations (OIC, MuleSoft, Boomi)
- Coordinate with other Scrum Masters, Release Managers, and integration teams
- Proactively address cross team and cross system constraints impacting delivery
________________________________________
5. Impediment, Risk & Issue Management
- Identify and remove impediments impacting CPQ delivery, including:
o Configuration complexity
o Pricing and approval bottlenecks
o Environment availability issues
- Maintain transparency on delivery risks and mitigation plans
- Escalate issues with clear impact assessment and recommended actions
________________________________________
6. Quality, UAT & Release Support
- Enforce Definition of Done (DoD) and quality standards for CPQ deliverables
- Support UAT planning and coordination with business stakeholders
- Ensure adequate regression testing coverage for CPQ pricing and configuration changes
- Assist with controlled CPQ releases, hotfix management, and production defect triage
- Ensure compliance with pricing governance, audit, and approval controls
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7. Metrics, Reporting & Governance
- Track Agile delivery metrics, including:
o Velocity
o Sprint predictability
o Defect trends
o Carry over analysis
- Use metrics to drive continuous improvement and informed decision making
- Provide clear and concise status reporting to leadership, business, and program management
________________________________________
8. Stakeholder Management & Communication
- Act as a liaison between technical CPQ teams and business stakeholders
- Facilitate alignment across Sales Operations, Pricing, Finance, and IT
- Ensure sprint reviews and demos focus on business value and outcomes
- Support change management and business readiness activities
________________________________________
Required Skills & Qualifications
Agile & Delivery Skills
- Certified ScrumMaster (CSM), SAFe Scrum Master (SSM), or equivalent preferred
- Strong hands on experience with Scrum and Agile delivery
- Proficiency with Agile tools such as Jira or Azure DevOps
Oracle CPQ & Domain Knowledge
- Hands on experience supporting Oracle Cloud CPQ implementations
- Strong understanding of Quote to Cash (Q2C) processes
- Working knowledge of CPQ configuration, pricing, approvals, and integrations
- High level awareness of BML, BMQL, and CPQ data structures (non developer)
Professional Skills
- Strong facilitation, communication, and stakeholder management skills
- Ability to balance business urgency with technical and compliance risks
- Experience working in cross functional, globally distributed teams
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Preferred Qualifications
- Experience in large scale Oracle Cloud ERP or CRM programs
- Prior experience in Sales Operations, Pricing Governance, or Revenue Operations landscapes
- Exposure to SAFe or scaled Agile frameworks
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Success Measures
- Predictable sprint delivery with minimal carry over
- Reduced CPQ production defects and rework
- High stakeholder satisfaction with Agile delivery cadence
• Improved Agile maturity across CPQ teams•
Generic Managerial Skills, If any
Project Manager
- Manage scope, timeline, and delivery
- Coordinate stakeholders and teams
- Drive go live and project milestones
Base Salary Range : $100,000 to $120,000 Per Annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Co
