About SkillLevel
SkillLevel is a career acceleration and employability platform focused on bridging the gap between education and industry. Through strategic partnerships with colleges, universities, corporates, and students, we create impactful learning experiences, skill development programs, placement opportunities, and career-focused initiatives.
As we continue to expand, we are looking for ambitious leaders who can drive both operational excellence and business growth while building high-performing teams.
Role Overview
As a Team Leader – Business Operations, you will be responsible for managing a team of Business Operations Executives while driving revenue-generating activities, operational efficiency, and business growth.
This role requires a leader who can balance team management, stakeholder coordination, revenue ownership, and process execution. You will be responsible for ensuring your team achieves business targets, maintains operational standards, and contributes directly to the company's growth objectives.
Key Responsibilities
1. Team Leadership & Performance Management
- Lead, mentor, and manage a team of Business Operations Executives.
- Drive daily, weekly, and monthly performance against organizational goals.
- Monitor individual and team KPIs, productivity, and target achievement.
- Conduct regular performance reviews, coaching sessions, and development discussions.
- Foster a high-performance culture built on accountability, ownership, and results.
2. Revenue Generation & Business Growth
- Drive revenue targets through effective execution of business initiatives and student engagement activities.
- Monitor and improve conversion metrics across assigned business processes.
- Support the team in handling high-priority opportunities and critical business conversations.
- Identify growth opportunities within existing partnerships and operational channels.
- Ensure consistent achievement of revenue and business performance goals.
- Track pipeline movement, closures, and business outcomes to maximize revenue generation.
3. Operational Excellence & Process Management
- Ensure smooth execution of day-to-day operational activities.
- Maintain adherence to operational processes, SOPs, and quality standards.
- Identify process gaps and implement improvements to increase efficiency and effectiveness.
- Ensure timely completion of projects, tasks, and stakeholder deliverables.
- Monitor operational health and proactively address challenges.
4. Stakeholder & Partner Management
- Coordinate with colleges, universities, corporate partners, and internal teams.
- Build and maintain strong professional relationships with stakeholders.
- Ensure seamless communication and execution across departments.
- Address escalations and resolve stakeholder concerns effectively.
5. Quality Control & Team Development
- Conduct regular quality audits and process reviews.
- Identify skill gaps and organize training sessions to improve team performance.
- Ensure team members maintain high standards of professionalism and communication.
- Develop future leaders within the organization through continuous mentoring.
6. Reporting & Business Analytics
- Track and report team performance, revenue achievements, and operational metrics.
- Analyze business data to identify trends, opportunities, and improvement areas.
- Prepare daily, weekly, and monthly reports for leadership review.
- Use insights and data-driven decision-making to improve business outcomes.
Skills & Competencies Required
- Strong leadership and people management skills.
- Proven ability to drive revenue and business performance.
- Excellent communication, negotiation, and relationship management abilities.
- Strong analytical and problem-solving skills.
- Ability to work in a target-driven and fast-paced environment.
- High ownership mindset with strong execution capabilities.
- Proficiency in Google Workspace, Microsoft Excel, CRM systems, and reporting tools.
- Ability to manage multiple priorities while maintaining operational excellence.
What We're Looking For
- A leader who can inspire teams while consistently delivering business results.
- Someone who understands that operational efficiency and revenue growth go hand in hand.
- A professional who thrives in a performance-driven environment.
- An individual capable of taking ownership of team success, business targets, and organizational growth.
Why Join SkillLevel?
- Opportunity to directly influence business growth and organizational success.
- Leadership role with high visibility and impact.
- Fast-growing work environment with significant growth opportunities.
- Performance-driven culture that rewards ownership and results.
- Opportunity to work closely with leadership and contribute to strategic decision-making.
Location: Bengaluru, Karnataka
Work Mode: Work From Office
Working Days: Monday to Saturday
Working Hours: 12:45 PM – 8:45 PM
If you're passionate about leading teams, driving revenue, and creating measurable business impact, we'd love to hear from you.
