Analyst, Deal Desk

AlphaSense • Remote (Seattle, Washington State, United States) • $90k - $115k / year • 3m ago

About AlphaSense:

The world's most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients' own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

Location: US-Remote (PT/MT preferred)

Reports to: Director, Sales Program Management

About the Team:

The Revenue Operations team at AlphaSense drives productivity and improves efficiency for our account executives, account managers and sales development reps. We create and implement operational reporting & analytics, improve processes, and enable strategic initiatives that impact the revenue organization. At our core, we are a dynamic team of highly driven self-starters who are passionate about operations and thrive in a fast paced, challenging environment.

About the Role:

We are seeking a detail-oriented, strategic, and collaborative Deal Desk Analyst to support our sales teams in day to day execution of key deals. This role will serve as a partner to Account Executives and Account Managers; working with them to build quotes, execute contracts, and review redlines. The ideal candidate has experience working in a deal desk role for a SAAS company.

Who you are:

2+ years of experience in deal desk or contract management in a SaaS or technology environment.
Understanding of B2B commercial contracts and deal structures.
Experience working with CRM (Salesforce), CPQ tools, and contract management systems (e.g., Ironclad, DocuSign CLM).
Excellent negotiation, analytical, and communication skills.
Detail-oriented with the ability to manage multiple priorities in a fast-paced environment.
Excellent communication skills, with the ability to pushback in challenging situations.

What You'll Do

Deal Structuring & Review
- Help maintain team SLAs for timely changes
- Assist sales teams in designing quotes and contracts, including product bundling, and multi-year "ramp" deals.
- Serve as the primary gatekeeper for non-standard terms, ensuring all necessary stakeholders (legal, accounting, finance) sign off on exceptions.
Support policy and compliance by enforcing "guardrails" regarding discounting levels, revenue recognition standards, and legal liability.
Work with sales enablement to train sales representatives on how to use Salesforce CPQ and Ironclad.
Process Optimization: Identify "friction points" in the sales cycle and implement automation or workflow improvements to increase deal velocity.

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense's commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

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