A well funded, fast growing, global company in the healthcare software space is seeking a passionate Sales Operations Manager to drive operational excellence while supporting their global sales organization. To be successful in this role, you will need to demonstrate an ability to provide efficient and effective sales support in a fast-paced start-up environment, collaborating across the organization as we scale our business across both Direct and Partner enterprise sales. We are looking for someone with proven success in managing Salesforce, creating sales process within a complex sales cycle and collaborating across a global organization. We are looking for talented sales professionals who are passionate about saving lives!
Responsibilities:
- Oversee and manage the sales process from lead generation to customer acquisition and retention with a focus on booking new deals in accordance with company policy
- Own our Salesforce instance, ensuring it is used effectively to track sales activities, manage leads, improve sales performance and provide reporting and insights to the company and key stakeholders
- Manage all CRM data - ensuring contact lists are up-to-date, audit consistency, setting up automation, and managing custom fields
- Create and manage sales budgets, forecasts, bookings, and commissions in partnership with finance team
- Develop efficient and effective sales processes ensuring proposals move smoothly through the company's sales funnel and meet operational requirements
- Responsible for reporting and processing sales commissions in collaboration with the finance team.
- Works cross-functionally to establish new processes to support global sales expansion for both Direct and Partner sales channels
Job requirements:
- Bachelor's degree in business, marketing, or related field; MBA preferred
- 6 or more years' Sales Operations experience in a SaaS company, (proficiency in medical devices or healthcare software - preferred!)
- Expertise in sales analytics by leads, sales stage and sales methodology with proven experience with identifying areas to define, course correct and improve processes for scale – a must!
- Proven ability and desire to thrive in a fast-paced start-up environment
- Experience with Direct and Partner sales channels
- Excellent strategic, project planning and organizational skills with high attention to detail and self-directed
- Data driven, detail-oriented, ability to manage and prioritize simultaneous responsibilities
- Proven success working across stakeholder teams to positively influence people across all functional areas of an organization
- Highly effective interpersonal skills; excels at relationship building, collaboration, and inspiring teams
- Understanding of the healthcare industry, particularly in the pathology space, is a plus