Jackson Hogg are delighted to be supporting our client, a global electrical manufacturing business, in their search for a Revenue Operations Lead to join their team. This is a brand new role into the business, created to strengthen the commercial and sales strategy within the business, and as part of that they are looking to appoint a Rev Ops Lead, who will play a key role in leading the commercial transformation program. Reporting into the CRO, the successful candidate will drive a global Salesforce harmonization program, to bring multiple global entities onto a single unified CRM.
CORE RESPONSIBILITIE
S
Commercial Reporting and GTM Analyti
- csOwn the monthly and weekly commercial operating report for the CRO covering pipeline performance, deal velocity, win and loss rates, closure rates, and account retention indicator
- s.Identify performance variance across subsidiaries, verticals, deal sizes, and sales cycles and explain what is driving it, not just what it i
- s.Produce concise, action-oriented written summaries for the CRO. One page where possibl
- e.Monitor leading indicators that give early warning of forecast risk, including pipeline coverage ratios, stage velocity, and qualification completenes
s.
CRM Ownership and Data Integr
- ityTake primary ownership of CRM data quality across critical commercial fields — stage, close date, vertical, application type, disqualification reason, win and loss reason, campaign sour
- ce.Drive the design and governance of the global data dictionary and stage model as part of the Salesforce harmonization progr
- am.Own the disqualification intelligence framework, ensuring declined leads are structured consistently across all subsidiari
- es.Identify and resolve structural issues in the CRM that cause recurring data quality proble
- ms.Act as the subject matter expert on commercial data standards for subsidiary teams and the IT functi
- on.Contribute actively to the design of new CRM capabilities as the AI growth engine is built o
ut.
Commercial Influence and Adop
- tionBuild relationships with commercial counterparts in key subsidiaries and earn credibility through analytical quality and practical usefuln
- ess.Identify CRM adoption gaps at subsidiary level and bring specific, evidence-based recommendations to the
- CRO.Make the value of good data visible by connecting data quality directly to useful commercial insight in every report and analysis produ
- ced.Support training and documentation for subsidiary teams on data standards and CRM us
age.
GTM Process and Program Contrib
- utionContribute to the Salesforce harmonization discovery and design phases, including subsidiary data audits, gap analysis, and stage model valida
tion.
Expe
- rienceFive to seven years in a revenue operations, sales operations, or commercial analytics role within a B2B or industrial enviro
- nment.A track record of independently running a commercial reporting or analytics function, even a small one, where you owned the output rather than supported someone e
- lse's.Meaningful involvement in a CRM design, data governance, or harmonization project — not just as a user but as a contributor to how the system was struc
- tured.Salesforce proficiency at a power-user level or above. You can build reports, interrogate data structures, and have an informed view on field governance and stage logic. Admin certification is a strong pos
itive.