The Sales Operations Director will provide sales data and insight necessary for the UK&I executive to effectively manage the business. They will deliver high-quality presentations supported by source data
Key stakeholders will include:
- Chief of Staff
- Managing Director of Growth
- Executive Managing Director
- Sector Operation Director
- Technology Solutions Sales Operation Director
- Practice leaders.
Roles and Responsibilities:
- Sales performance analysis: analyse and provide insight on UK&I’s sales status with four layers: UK&I, Sector, Practice, Individual
- Pipeline discipline and forecast accuracy: continuous improvement on pipeline hygiene and management and establish operation to enhance order intake accuracy
- Weekly/Monthly/Quarterly executive reporting: UK&I sales performance (actual vs forecast) with insight, narrative and action plans.
- Global SalesOps alignment: support global SalesOps team’s mission to implement their initiatives and toolsets to UK&I
The successful applicant will have the following skills and experience:
Experience
- 10+ yr experience in Sales Operations with a profound understanding of the IT Service sales process and language, and acumen in numbers
- Working in a complex organisational structure to engage and manage stakeholders from different teams to deliver outcome
- Executing efficient and effective pipeline management and hygiene
- Enhancing organisational sales performance and delivering management-level sales insight through data-driven analysis
- Data-driven effective reporting and communication at C and C-1 level with concise, yet rich in narratives
Skills
- Strong Excel and PowerPoint with analytical excellence
- Communication – written and spoken; ability to convince C and C-1 level
- Teamwork – working with different teams to deliver expected outcome
- Resilience and flexibility to work in complex organisation
- Self-starter capable of working independently
