Graduate Business Operations Associate

targetjobs UK • Part-time • London, GB • 3w ago

Job Description

Be the dependable engine of the ops team
You’ll keep orders flowing - spotting and resolving the ones that get stuck or go missing
Answer seller and operational queries, run our operational checks, and help build the AI skills and automations that take the repetitive work off everyone’s plate
You’ll learn the whole order journey end-to-end and, within months, start figuring things out on your own
Keep the flow clean: Run the daily cross-system checks; spot orders that are missing, stuck or mismatched, and resolve or escalate them
Support sellers & partners: Answer operational tickets, run checkers, and create/send invoices accurately and on time
Learn to build: Use Claude to build skills and automations that remove repetitive work, starting with the recruitment exercise and growing from there
Improve as you go: Drive incremental improvements to the tools and processes you touch every day
What you’ll achieve in your first 90 days:
- Run the daily cross-system reconciliation reliably and clear order exceptions in your queue
- Answer operational tickets within SLA and run the Bezos checkers independently
- Build your first working Claude skill or small automation that saves the team time
- Deliver clean, on-time work on a team project and start figuring out open-ended tasks with less hand-holding

Benefits

Holidays: We offer 25 holidays plus public holidays, plus your birthday plus we take a company-wide holiday over Christmas
Flexible working: We recognise that people have a life outside work and offer flexible working, great for those with families
Equity: All full-time people are owners and receive equity
Remote first: We are a remote-first company, you can be based anywhere in the world. We meet at least once a month in person
Mental health: Mental health support through Spill counselling and free Headspace subscription

Qualifications

AI-native: can build, not just chat. You use Claude/AI in your daily work and can build a simple, working Claude skill. You don’t need a portfolio of production agents yet but must demonstrate building one in the recruitment exercise. (Having already built skills/agents is a strong plus.)
Clear communicator: Writes clearly, presents simple findings, and flags problems early
Picks things up fast: Learns new tools and processes quickly and gets productive without a long ramp
Energised by startups: Excited by ambiguity, pace and ownership, wants a wide remit, not a narrow one
Reliable & coachable: Delivers what’s asked, on time, with clean work; asks questions when stuck rather than guessing; takes feedback well
Numerate & analytical: A degree (or clearly demonstrated equivalent) in a quantitative discipline, e.g., engineering, maths, physics, CS, or a heavily numerate economics/finance/quant-social-science track. Comfortable with raw data and spreadsheets
Internships or part-time work in consulting, banking, operations, analytics, consulting, e-commerce or a startup
Having already built a Claude skill, agent or automation of your own
Light coding (Python / SQL) or no-code tooling (Make, Zapier, Retool, Airtable)

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