Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.
“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.
Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Salomon is responsibly committed towards the outdoor through its sustainability program. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.
Salomon is headquartered in Annecy, France.
Job Description
OVERVIEW
The Director, Sales Operations is a strategic commercial leader responsible for building and leading Salomon's Sales Operations function across North America. This role serves as a key business partner to Sales Leadership and cross-functional teams, driving operational excellence, commercial planning, forecasting, digital tool development, business analytics, systems optimization, and process improvement.
The Director will establish the infrastructure, tools, and operating rhythms needed to support Salomon's growth ambitions while ensuring the commercial organization can make data-driven decisions and execute efficiently. This role manages a developing Sales Operations team and serves as the primary liaison between Sales, Planning, Finance, Supply Chain, Customer Service, Marketing, and Digital Innovation teams.
WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:
An exceptional employee discount on all our products and sister brands (Arc’teryx, Armada, Atomic, Wilson)
ESSENTIAL DUTIES & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:
Commercial Strategy & Business Enablement
Forecasting & Business Planning
Business Analytics & Insights
Deliver actionable insights regarding account performance, sell-through trends, market opportunities, and business risks.
Order Book Management & Revenue Execution
Coordinate monthly shipment schedules in partnership with DC, Customer Service, Logistics, Planning, and Sales to ensure timely and accurate order fulfillment.
Monitor and manage order book health, including at-once orders, future orders, cancellations, and open commitments.
Lead dilution tracking processes, including discounts, markdowns, chargebacks, and allowances, ensuring visibility and accountability across commercial teams.
Systems, Tools & Data Management
Oversee CRM, B2B ordering platforms, sales reporting tools, digital sell in tools, and related commercial technologies.
Commercial Operations Leadership
Oversee account administration, agency administration, commission programs, and commercial policies.
Team Leadership
Qualifications
QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
10+ years of progressively responsible experience in sales operations, commercial operations, business planning, or related functions.
Experience in consumer goods, sporting goods, footwear, apparel, or outdoor industries preferred.
Additional Information
PHYSICAL DEMANDS & WORKING ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to sit, stand, and walk. The employee must occasionally kneel, stoop, crouch, twist and lift to 30 pounds, with or without accommodation.
Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate but can involve exposure to varying noise levels as well as flashes of light.
