At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness.
Say hello to a rewarding career, and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.
About the Team
The Revenue Operations team at First Advantage is responsible for improving how our global Go-to-Market (GTM) teams sell, execute, and engage customers. We connect strategy, process, systems, data, and performance visibility so GTM l eaders across sales and Customer Success can run the business with clear standards, reliable execution, and trusted insights.
We are seeking a Sales Operations Architect (Individual Contributor) to join our Global Revenue Operations ( RevOps ) organization. This role is responsible for supporting sales execution through strong operational leadership, analytical insight, disciplined process standards and planning.
This is not a typical sales operations role . T his role will have a meaningful impact on orchestrating and auto mating operational efficiency . You will be responsible for executing sales planning, process, analysis, and Salesforce based operational support for the Sales organization . The ideal candidate is a strong operator with deep Salesforce knowledge, advanced analytical skills, and the ability to partner credibly and influence Senior level Sales leadership to diagnose issues, solve business problems, and improve execution.
This is a highly visible role that requires both strategic thinking and hands ‑ on execution in a complex, global sales environment.
Sales Operations Partner to GTM Leadership
Serve as a primary Sales Operations partner to Sales leadership, supporting execution, planning, and operational problem solving
Revenue Planning Execution
Operationalize planning decisions by ensuring accurate implementation across Salesforce, utilizing your deep expertise in opportunity management, pipeline mechanics, and forecasting inputs
Define, maintain , and enforce sales process standards, pipeline stage definitions, and verifiable criteria to move a deal forward
Conduct segment level analysis (industry, vertical, region, size, selling motion) to identify execution risks and opportunities
Turn insights into meas urable improvements by partnering with Sales, RevOps , and Revenue Tech to implement changes in process, governance, and Salesforce
Revenue Technology Implementation and Adoption
Partner closely with Revenue Technology, Sales leadership, and implementation partners to support the design, rollout, and adoption of Gong across the Sales organization
Translate Sales Operations requirements into clear business rules, workflows, forecasting inputs, pipeline inspection processes, and reporting needs within Gong
Help define how Gong supports deal inspection, pipeline management, forecasting discipline, sales process adherence, and leadership visibility
Cross ‑ Functional Collaboration
Deep functional knowledge of Salesforce , including pipeline management, forecasting, opportunity data models, and territor ies; SFDC Administrator certification preferred
Experience implementing Gong or similar revenue intelligence platforms, including requirements definition, process design, rollout support, adoption, and operational governance
Clear, measurable adoption of new standards and process changes (documented, implemented in Salesforce, and sustained over time)
Why First Advantage is Your Next Big Career Move
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experiences, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact.
What Are You Waiting For? Apply Today!
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!
The salary range for this position is approximately $60,000-80,000 base annually. This range reflects our good faith estimate to pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate’s experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
We have great people here and are looking for more. Come join us!
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Equal Employment Opportunities at First Advantage
First Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.
