We are seeking a detail-oriented and analytical Sales Operations Analyst to support our growing sales organization. This role is responsible for optimizing sales processes, analyzing performance metrics, managing CRM data integrity, and delivering actionable insights that improve sales effectiveness and drive revenue growth. The ideal candidate combines strong analytical skills with business acumen and enjoys collaborating across Sales, Marketing, Finance, and Operations.
Key Responsibilities
- Analyze sales performance, pipeline health, forecasting accuracy, and key business metrics.
- Develop and maintain dashboards, reports, and scorecards to provide visibility into sales performance.
- Support sales forecasting, territory planning, quota management, and capacity planning.
- Maintain CRM data quality, ensuring accuracy, completeness, and consistency.
- Identify process improvement opportunities and recommend scalable solutions that increase sales productivity.
- Partner with Sales leadership to evaluate trends, monitor KPIs, and support strategic initiatives.
- Assist with sales compensation tracking, incentive reporting, and performance analysis.
- Support the implementation and optimization of sales tools and technologies.
- Prepare recurring and ad hoc reports for executive leadership.
- Collaborate cross-functionally with Marketing, Finance, Customer Success, and Business Operations to ensure alignment across revenue-generating functions.
- Document sales processes, policies, and best practices.
Qualifications
- Bachelor's degree in Business, Finance, Economics, Analytics, Marketing, or a related field.
- 2–5 years of experience in Sales Operations, Business Analytics, Revenue Operations, or a related analytical role.
- Advanced proficiency in Microsoft Excel, including pivot tables, lookups, and data analysis.
