Senior Deal Desk Analyst

Samsara • Chicago, Illinois, United States • $79.43k - $133.50k / year • 3m ago

Who we are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.

About the role:

Samsara's Deal Desk team partners closely with Sales to drive market wins and hit revenue targets. As a Deal Desk Analyst, you'll be at the center of that effort — acting as a trusted commercial advisor to get deals across the line while working with Sales, Sales Ops, Customer Success, Product, Legal, and Finance to define deal success and build strategies that work for the customer, Samsara, and our partners.

The ideal candidate has a strong commercial mindset, thrives in a fast-paced environment, and brings genuine enthusiasm for using technology — including AI — to work smarter.

This is a remote position open to candidates based in the United States or Canada.

You Should Apply If

You want to impact the industries that run our world: Your efforts will result in real-world impact — helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development and countless opportunities to experiment and master your craft in a hyper-growth environment.
You're energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
You want to be with the best: At Samsara, we win together, celebrate together, and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.

In this role, you will:

Partner with Sales to guide the structure and execution of Enterprise and Mid-Market deals, optimizing for customer experience, revenue, profitability, and compliance
Advise on deal structure, discounting best practices, and commercial terms — and educate Sales to drive deal velocity and repeatable success
Evaluate deal financials including margin, payment terms, and cash flow to optimize execution against company targets
Mitigate risk by ensuring deals align with company policies and revenue recognition requirements
Monitor the Deal Desk support request and quote approval queue, consistently maintaining SLAs with quality output
Coordinate with internal stakeholders to drive deal closure and ensure a seamless customer experience
Partner with Enablement to build and deliver training sessions for Sales
Leverage AI tools — including Glean, Claude, and other approved platforms — to accelerate deal analysis, summarize documentation, and surface relevant precedents; identify opportunities to automate repetitive workflows and implement solutions that measurably improve deal velocity
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Minimum requirements for the role:

3+ years in Deal Desk, Finance, Sales Operations, or Revenue Operations — or 3+ years in a commercial, financial, or analytical role with exposure to complex deal structures, contract terms, or revenue-impacting decisions (e.g. Management Consulting, Investment Banking, Pricing & Analytics, SaaS Partnerships, or Commercial/Contract Management)
Proficiency in SaaS deal construction; able to advise on booking and revenue recognition implications
Ability to analyze deal economics and explain commercial levers to Sales
Excellent communication and cross-functional partnership skills
Strong problem-solving ability with a track record of independently navigating approvals and unblocking non-standard deals
Highly responsive with the ability to manage competing priorities, including extended hours during month and quarter-end cycles
Comfortable incorporating AI tools into day-to-day workflows with sound judgment around output quality, data privacy, and human review

An ideal candidate also has:

Experience with Salesforce and Google Sheets / Excel
Hands-on experience using AI tools to accelerate commercial analysis, draft communications, or summarize complex documentation
Familiarity with prompt engineering or AI-assisted workflows sufficient to evaluate output quality and guide adoption across a team

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you're ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

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Fraudulent Employment Offers

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