Global Chief Revenue Officer (CRO)

RCS • Full-time • San Antonio, TX, US • 3w ago

The World's Largest Broadcast Software Provider.

RCS Worldwide is home to four industry-defining brands: RCS, Media Monitors, Mediabase, and Florical Systems — serving the broadcast, music, and media intelligence markets across 120 countries. Every day, thousands of radio and television stations around the world rely on RCS technology to stay on air, sound great, and compete in a rapidly changing landscape.

Here is what makes us different:

We are the company behind the scenes of media that billions of people consume every day. When a song plays on your favorite radio station, when a song charts in the music industry, when a TV network stays on air without a second of downtime — there is a good chance RCS technology played a role. Our portfolio touches every corner of the media ecosystem, from playout and music scheduling to international advertising intelligence and airplay analytics.

We are a global team passionate about the industry we serve and moving with the speed and ambition to lead it forward.

If this opportunity excites you, but your experience doesn't align perfectly with every qualification, we encourage you to apply. At RCS Worldwide, we know that great talent comes from many different backgrounds and experiences. We're committed to building an inclusive, collaborative workplace where people can grow, contribute, and make a meaningful impact.

What We Need:

The Global Chief Revenue Officer (CRO) is a member of the Executive Leadership Team responsible for developing and executing RCS's global commercial strategy, driving sustainable revenue growth, and expanding the company's leadership position as the premier provider of technology solutions for the broadcast radio, audio, and media industries.

Reporting directly to the CEO & President, the CRO will lead all global revenue-generating functions, including enterprise software sales, SaaS subscriptions, strategic partnerships, customer success, licensing, digital products, and emerging technology solutions. This executive will unify the company's go-to-market strategy across the Americas, Europe, Asia-Pacific, and other international markets while accelerating growth through innovation, customer engagement, and strategic partnerships.

As a division of iHeartMedia, the CRO will leverage RCS's industry leadership and global relationships to expand commercial opportunities across broadcast radio, streaming audio, podcasting, connected vehicles, and next-generation media technologies.

What You'll Do:

Commercial Strategy & Revenue Growth

Develop and execute a comprehensive global revenue strategy that supports RCS's long-term growth objectives.
Drive sustainable growth across software licensing, SaaS subscriptions, cloud-based products, enterprise services, customer support offerings, data solutions, and consulting services.
Identify new revenue opportunities in AI, automation, metadata, music intelligence, audience analytics, advertising technology, and digital audio ecosystems.
Expand recurring revenue while increasing customer lifetime value through cross-selling, upselling, renewals, and strategic account management.

Global Sales Leadership

Lead and optimize worldwide commercial teams responsible for:

Enterprise Software Sales
SaaS & Cloud Solutions
Broadcast Technology Solutions
Music Scheduling & Programming Platforms
Advertising Technology Solutions
Customer Success & Renewals
Strategic Partnerships
International Sales
Channel & Distribution Partners

Establish consistent global sales processes, forecasting, pipeline management, pricing strategies, and performance metrics while fostering a high-performance, customer-focused culture.

Technology & Product Commercialization

Partner closely with Product, Engineering, and Innovation teams to commercialize next-generation solutions, including:

AI-powered programming and workflow automation
Cloud-native broadcast solutions
Metadata and music intelligence platforms
Digital asset management
Audio content management
Audience analytics and data services
Advertising and campaign management technologies
Broadcast automation and remote production solutions

Develop commercialization strategies that accelerate adoption of new products while strengthening RCS's competitive advantage.

Strategic Partnerships

Build and expand executive relationships with:

Broadcast groups
Public and commercial radio organizations
Streaming audio platforms
Podcast networks
Automotive manufacturers
Consumer technology companies
Music labels
Rights organizations
Advertising technology providers
Media agencies
Systems integrators and channel partners

Identify partnership opportunities that extend RCS's technology footprint and create new revenue streams globally.

Customer Experience & Market Leadership

Serve as executive sponsor for the company's largest strategic customers while ensuring exceptional customer satisfaction and long-term retention.
Represent RCS at major industry conferences, including NAB Show, CES, IBC, Radiodays Europe, and other leading broadcast, media, and technology events.
Maintain deep awareness of evolving trends in broadcast technology, digital audio, artificial intelligence, cloud computing, media automation, and audience engagement.

Executive Leadership

Partner with the CEO & President and Executive Leadership Team to establish corporate strategy, annual operating plans, and long-term objectives.
Collaborate across Finance, Product, Engineering, Marketing, Legal, and Operations to ensure execution excellence and customer success.
Present performance, strategic initiatives, and growth opportunities to executive leadership and stakeholders.
Develop and mentor future leaders while building a culture centered on innovation, accountability, collaboration, and customer success.

What You'll Need:

Required Experience

15+ years of executive leadership within enterprise software, SaaS, media technology, broadcast technology, AdTech, or digital media.
Proven success leading global B2B sales organizations serving enterprise customers.
Demonstrated experience managing recurring revenue businesses with subscription and licensing models.
Strong understanding of the broadcast radio, digital audio, streaming, podcasting, or media technology industries.
Track record of consistently exceeding revenue targets and driving profitable international growth.
Experience leading organizational transformation and scaling high-performing commercial teams.

Preferred Experience

Experience with broadcast software, automation, scheduling, traffic, or playout systems.
Knowledge of music programming technologies and metadata platforms.
Experience with cloud software, AI-enabled products, and enterprise SaaS businesses.
International leadership experience across multiple regions.
Experience working within a large media organization or publicly traded company.

Leadership Competencies

The successful candidate will demonstrate:

Visionary leadership
Customer-first mindset
Enterprise software sales expertise
Global business acumen
Strategic negotiation skills
Executive communication and influence
Data-driven decision making
Financial discipline
Innovation and change leadership
Talent development and succession planning
High integrity and accountability

Key Performance Indicators

Performance will be measured through:

Annual recurring revenue (ARR) growth
Software subscription growth
Enterprise customer acquisition
Customer retention and renewal rates
Net revenue retention
International revenue expansion
Strategic partnership development
Sales pipeline health and forecast accuracy

Education

Bachelor's degree required. MBA or other advanced business degree preferred.

About RCS

RCS is the world's leading provider of broadcast and media software solutions, serving thousands of radio stations, media companies, and audio organizations in more than 150 countries. As a division of iHeartMedia, RCS delivers innovative technology that powers music scheduling, broadcast automation, metadata, audience engagement, and content management for broadcasters and digital media companies around the globe.

The Global Chief Revenue Officer will play a pivotal role in accelerating RCS's next phase of growth by expanding its software leadership, strengthening global customer relationships, and driving innovation across the rapidly evolving audio and media technology landscape.

Location:

San Antonio, TX: 20880 Stone Oak Parkway, 78258

Position Type:

Regular

Time Type:

Full time

Pay Type:

Salaried

Benefits:

iHeartMedia’s benefits offering is flexible and offers a variety of choices to meet the diverse needs of our changing workforce, including the following:

Employer sponsored medical, dental and vision with a variety of coverage options
Company provided and supplemental life insurance (pursuant to the collective bargaining agreement if applicable)
Paid vacation and sick time
Paid company holidays
A Spirit day to encourage and allow our employees to more easily volunteer in their community
A 401K plan
Employee Assistance Program (EAP) at no cost – services include telephonic counseling sessions, consultation on legal and financial matters, emotional well-being, family and caregiving
A range of additional voluntary programs, such as spending accounts, student loan refinancing, accident insurance and more!

The Company is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.

Non-Compete will be required for certain positions and as allowed by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Click Here to learn about the San Francisco Fair Chance Ordinance .

Our organization participates in E-Verify. Click here to learn about E-Verify.

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