Deal Desk Manager
Position Summary
We are seeking a Deal Desk Manager to support complex technology sales opportunities across the Federal, SLED, and Public Sector markets. This role serves as the operational hub between Sales, Vendor Management, Finance, Contracts, and Operations to ensure opportunities are structured accurately, priced competitively, approved efficiently, and executed successfully.
The ideal candidate understands the full lifecycle of technology solution sales, including pricing strategy, manufacturer programs, contract vehicles, distribution, and internal approval processes. This individual thrives in a fast-paced environment and enjoys solving complex deal challenges while enabling sales teams to close business quickly and profitably.
Responsibilities
- Partner closely with Account Executives throughout the sales cycle to structure competitive and profitable deals.
- Review pricing, margins, discounts, rebates, and incentive programs to optimize deal profitability while remaining competitive.
- Coordinate approvals for non-standard pricing, discount requests, and special bid opportunities.
- Collaborate with technology manufacturers, distributors, and internal vendor management teams to secure preferred pricing and funding opportunities.
- Ensure deals comply with company pricing policies, government contract requirements, and manufacturer program guidelines.
- Serve as the primary liaison between Sales, Finance, Contracts, Operations, Procurement, and Executive Leadership during the deal approval process.
- Review quotes, purchase requests, and sales documentation for completeness and accuracy prior to execution.
- Support transactions utilizing federal contract vehicles, public sector purchasing programs, and cooperative purchasing agreements.
- Track deal status and proactively identify bottlenecks that could delay customer delivery or contract execution.
- Assist with forecasting by maintaining visibility into active opportunities and expected close dates.
- Analyze sales data and pricing trends to recommend process improvements and margin optimization strategies.
- Develop and maintain standardized deal review processes, approval workflows, and documentation.
- Support continuous improvement initiatives designed to shorten sales cycle times and improve operational efficiency.
Qualifications
- Bachelor's degree in Business, Finance, Supply Chain, or related field (or equivalent experience).
- 2–4+ years of experience in Deal Desk, Sales Operations, Pricing, Contracts, Finance, or Revenue Operations.
- Experience supporting technology solution sales, value-added resellers (VARs), systems integrators, or government contractors.
- Familiarity with Federal and/or SLED procurement processes and contract vehicles.
- Strong understanding of pricing strategy, gross margin management, and sales approval workflows.
- Advanced Microsoft Excel skills with experience analyzing pricing and profitability.
- Exceptional attention to detail and ability to manage multiple high-priority opportunities simultaneously.
- Strong communication skills with the ability to influence cross-functional stakeholders.
