Position Summary
The Sales Operations Executive is responsible for managing the end-to-end order lifecycle from customer purchase orders to vendor procurement, shipment coordination, delivery and invoicing. The role works closely with Sales, Finance, Vendors, Logistics Partners and Customers to ensure accurate order execution, healthy profit margins and timely fulfilment.
Key Responsibilities
Process customer purchase orders accurately and promptly.
Review purchase orders for pricing, quantities, delivery requirements and commercial terms.
Create and maintain sales orders in the ERP system.
Track order status from receipt through delivery and invoicing.
Raise purchase orders with vendors and coordinate order confirmations, lead times and shipment schedules.
Follow up with vendors on delivery commitments and monitor backorders.
Verify vendor pricing before placing purchase orders.
Calculate and validate gross margins.
Verify freight, shipping and other landed costs.
Ensure sales orders comply with approved pricing and margin policies.
Support vendor special pricing requests and deal registrations where required.
Coordinate shipments with freight forwarders and logistics partners.
Prepare shipping documentation where required.
Monitor inbound and outbound deliveries and resolve shipping issues.
Coordinate with Finance on vendor invoices, customer invoicing and credit notes.
Resolve pricing discrepancies and support month-end order reconciliation.
Provide order status updates to the Sales team.
Coordinate product availability with vendors and support customer delivery commitments.
Maintain accurate records in the ERP system.
Support process improvement initiatives and ensure compliance with internal SOPs and vendor requirements.
Requirements
Diploma or Degree in Business, Supply Chain, Logistics, Finance or a related discipline.
2–5 years of experience in Order Management, Commercial Operations, Procurement, Supply Chain or Distributor Operations.
Experience in Cybersecurity, IT Distribution, Technology Distribution, Value-Added Distribution (VAD), Networking, Enterprise Software or System Integration will be an advantage.
Experience with ERP systems such as SAP, Microsoft Business Central, NetSuite, Oracle or equivalent.
Strong understanding of order fulfilment and logistics processes.
Good numerical skills with the ability to calculate margins and validate costs.
Excellent communication, coordination and organisational skills.
Ability to work independently and manage multiple priorities.
ABP Group is Asia’s leading Cybersecurity technology provider focusing on delivering the best-of-breed security solutions for today’s cybersecurity challenges. Founded in 2014 with its headquarter in Singapore, ABPGroup endeavours to pioneer the market through the development, distribution and integration of reliable and avant-garde technologies. Customers trust us in delivering cutting edge solutions for the elimination and mitigation of cybersecurity risks while achieving high returns on investment for their core businesses.
Our businesses include:
Sunnic, a technology firm that provides comprehensive digital data security solutions to regional banks and government agencies. Sunnic's flagship security solutions are Total Data Protection, which secures data during transmission, processing, and storage, and Secure Payment, which provides strict point-to-point encryption as well as credit card encryption technology. Sunnic has worked with a number of reputable and well-known institutions in the region.
ABPCyber, a trusted partner for customers in leading enterprises, financial institutions, educational institutions, and government sectors. Based in Singapore, APBCyber specializes in cybersecurity consultancy and advisory, architecture design and integrations, managed operations, and managed security services for advanced threat detection and response.
ABPSecurite, a leading value-added distributor of Cybersecurity and Network Performance (VAD). ABPSecurite offers three main service suites: Professional Services, Maintenance and Support Services, Cloud Management Services. Professional services include consulting and installation to help companies perfectly implement their needs. ABPSecurite offers 24/7 breakfix and phone support for various technology portfolios. Cloud management services help businesses harness the computing power of the cloud and enable businesses to effectively and efficiently outsource cloud deployment, operations, and management.
