Who We Are:
TrustedTech is a leading Microsoft Cloud Solution Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Microsoft Support Services for medium and enterprise-sized businesses. Our robust team of in-house, global Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program.
Prioritizing a people-centric mission, TrustedTech has transformed the Microsoft software licensing experience, giving IT professionals complete confidence in the success of their Microsoft investment.
TrustedTech is the fastest-growing Microsoft Partner globally, with a presence in the UK and Europe for just over four years. Our continued success is built on relentless customer focus, innovation, and a world-class team. You’ll be joining a high-energy, high-impact organisation with the opportunity to make the role your own and directly influence our growth across the region.
Overview:
TrustedTech is seeking a senior, self-directed Sales Ops & Enablement Lead who can hit the ground running with minimal direction and hold immediate authority across our UK go-to-market organisation. This is a hands-on, "roll up your sleeves" role for an experienced operator who has carried a number, understands frontline sales execution, and has a strong operational background.
You will equip customer-facing teams (Sales, Business Development, Account Management) with the processes, coaching, and tools needed to drive revenue. Crucially, you aren't just creating materials; you are getting stuck into daily operations: clearing leads, driving cold-calling efforts, calibrating call quality, and actively coaching the team to turn strategy into measurable commercial results.
Responsibilities:
Frontline Execution & Operational Involvement
- Hands-on Lead & Pipeline Management: Jump into daily operations to help clear leads, streamline workflow bottlenecks, and optimize sales velocity.
- Active Prospecting & Cold Calling Drive: Roll up your sleeves to participate in, model, and drive outbound initiatives, including cold calling and prospecting workshops.
- Operations Calibration: Leverage your background in operations to evaluate existing GTM workflows, bridge gaps between ops and sales, and refine processes for maximum efficiency.
Sales & Revenue Enablement
- Strategic Ownership: Design and execute high-impact enablement programs aligned with UK GTM objectives, taking end-to-end ownership from day one.
- Onboarding & Ramp: Own onboarding programs for Sales, BDR, and AM roles, creating a structured ramp experience that gets new hires to full productivity quickly.
- Playbooks & Assets: Create and maintain pragmatic sales playbooks, messaging frameworks, call scripts, and competitive battlecards based on actual field experience.
Performance & Direct Coaching
- Hands-On Coaching: Deliver 1-on-1 and team coaching sessions that combine tactical selling skills with operational discipline.
- Data-Driven Diagnostics: Analyse pipeline data, win/loss trends, and ramp benchmarks to pinpoint skill gaps and prioritize enablement investments.
- KPI Accountability: Establish and report on enablement metrics, including ramp times, quota attainment, process adoption, and overall productivity.
Cross-Functional Leadership & Tools
- Cross-Functional Alignment: Partner with Sales, Marketing, Product, and RevOps to maintain unified messaging and smooth GTM execution.
- Tech Stack Optimization: Manage and optimize enablement, coaching, and CRM platforms (Salesforce) to improve data quality, tool adoption, and pipeline visibility.
Required Skills & Qualifications (must-haves):
- Senior/Manager-level operator with 7–10 years of total sales/ops experience.
- At least 2–3 years carrying direct quota or team authority; self-directs from day one without needing step-by-step guidance.
- Proven track record of having carried a quota or revenue target; you understand the pressure and mechanics of closing deals.
- Background in high-growth, scaling B2B environments (startup to mid-market scale-up) where individuals wear multiple hats and build processes with limited dedicated support.
- Prior experience coming up through or working extensively within Sales/Revenue Operations, with a deep appreciation for process and execution discipline.
- Demonstrated willingness to get into the trenches, clearing leads, executing cold calls, and coaching in real-time.
- Experience with CRM platforms (Salesforce), enablement tools, and standard productivity suites (Microsoft 365 / Google Workspace).
Preferred Skills & Qualifications (nice-to-haves):
- Background in B2B SaaS, cloud, cybersecurity, or Microsoft partner ecosystem (M365, Azure, CSP/licensing motions).
- Knowledge of sales methodologies (MEDDPICC, Challenger, Sandler, SPIN).
- Experience with conversation intelligence tools (e.g., Gong) for coaching calibration.
Core Competencies:
- Ownership: Extreme accountability over outcomes and initiatives.
- Reliability: Proven consistency and follow-through.
- Coachability: High self-awareness; confident holding authority, yet open to feedback.
- Hunger & Drive: Highly self-motivated, proactive, and eager to make a direct impact.
Success Metrics:
- Reduction in new hire ramp time against established benchmarks.
- Increase in team-wide quota attainment and revenue productivity.
- Improvement in win rates, lead conversion, and outbound calling metrics.
- High adoption rates for GTM processes, methodologies, and enablement tools.
- Positive qualitative feedback from frontline reps and leadership.
Environment/Location:
Type: Hybrid Role (3 days onsite, 2 days WFH)
Hours: 8:30 am to 5:30 pm
Location: 3 New St Square, London EC4A 3BF
Benefits:
- Above Market Salary
- Comprehensive Private Health Insurance
- Extra 4 Days of Annual Leave After 1 Year
- Pension Scheme
- Monthly Company Events
- Monthly Team Lunches
- Ongoing training, certification support, and career development opportunities in a rapidly growing Microsoft Partner environment.
*TrustedTech is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.*
