SALES OPERATIONS & CUSTOMER EXPERIENCE MANAGER
Location: Bengaluru
Experience: Minimum 5 years
We are looking for an experienced professional to manage the complete customer journey—from marketing and lead generation to site visits, sales conversion, collections, documentation and property registration.
Key Responsibilities:
* Coordinate marketing campaigns and monitor lead quality
* Manage lead allocation, pre-sales follow-ups and CRM updates
* Schedule and track customer site visits
* Coordinate sales conversions, bookings and payment collections
* Handle customer communication from enquiry until registration
* Coordinate agreements, legal documentation and registrations
* Prepare lead, site-visit, booking, collection and conversion reports
* Ensure a smooth and professional customer experience
Candidates with experience in real estate sales operations, pre-sales, CRM or customer relationship management will be preferred.
