Job Summary
Universal Staffing is seeking a dynamic and strategic Business Operations Manager to fill an exciting position for a well known local client. In this position you will oversee the daily administrative operations and supervise staff as well provide continuous improvement of business processes that drive efficiency, profitability, and growth. Your leadership will streamline workflows, and ensure that daily operations run efficiently. As a proactive leader with a background in management, financial oversight, This role offers an exciting opportunity to influence the company‘s success.
Duties
- Lead comprehensive management of business operations, ensuring seamless coordination across departments to meet organizational goals. Effectively communicate with distributors, staff, upper management, and vendors.
- Manage, motivate, and dispatch a team of service professionals. Will utilize GPS monitoring and hold meetings regularly.
- Oversee and administer data into employee files. Keep and file confidential info. Administer proper safety training and make certain it is compiliant and meets all regulations. Comply with OSHA and report any on the job injuries.
- Utilize MS Excel and MS Word
- Manage multiple projects simultaneously, ensuring timely delivery while maintaining quality standards. Act as liaison between clients and company.
- Develop and implement process improvements using lean management principles to enhance efficiency and reduce waste
- Supervise and develop teams across various functions, fostering a culture of high performance, accountability, and continuous learning
- Collaborate with executive leadership.
- Answer phones and email
- Oversee operational management activities including workflow optimization, resource allocation, and compliance adherence
- Communicate effectively with managerial teams to ensure clarity of goals, expectations, and performance metrics
Qualifications
- PROVEN experience in management roles with a focus on business operations or related field
- Proficiency in Excel for data analysis and reporting purposes
- Demonstrated project management skills with the ability to lead cross-functional initiatives
- Expertise in business management strategies including strategic planning and process improvement methodologies such as lean management
- Must have Math skills and ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
- Experience supervising teams and leading organizational change efforts
- Excellent managerial communication as well as possess effective written and verbal skills at all levels.
- Background in customer service excellence and operational excellence practices
- Must have thorough knowledge of administrative practices including filing systems.
- Ability to maintain a sense of humor.
- Knowledge of sales processes, operational management best practices, and business development strategies
- Leadership qualities with a focus on team development, team leadership, and fostering a collaborative work environment
- Must have valid drivers license
- College degree or equivalent experience preferred
- Highly computer proficient
- Minimum 5 years in office environment
- Must be consistent and reliableJoin us as a Business Operations Manager to shape the future of our organization’s success! Your expertise will be instrumental in driving operational excellence while developing high-performing teams committed to achieving ambitious goals.
Pay: $100,000.00 - $125,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person
