Harris & Menuk Chemicals Pvt. Ltd. is a specialty chemical manufacturer based in Chennai, supplying high-performance chemical solutions to the textile and related industries. With a growing presence across India and international markets, we work closely with manufacturers to deliver technically advanced products backed by strong application support. We are a customer-focused organisation committed to quality, innovation, and building long-term partnerships.
Are you a detail-oriented, organised professional with a passion for data and sales coordination? We are looking for a Sales Operations Coordinator to support our growing sales team in Chennai.
Role Objective
To support the Sales Operations function by maintaining CRM data, compiling sales information, coordinating with the sales team for updates, and assisting in preparation of reports and follow-ups to ensure smooth execution of sales processes.
Key Responsibilities
CRM Data Support (Zoho CRM)
- Update and maintain master data in Zoho CRM (customers, contacts, products, territories, dealers)
- Enter enquiries, trials, visit reports, and activity details as instructed
- Check completeness of entries and follow up with sales team for missing data
- Maintain structured records and documents related to CRM activities
Sales Data Compilation
- Collect visit reports and activity updates from sales team
- Compile pipeline status, enquiry details, and trial updates
- Maintain records of sample requests and feedback status
- Update trackers for forecasts, targets, and achievement data
- Maintain database of customers and dealers
Reporting Assistance
- Prepare basic weekly and monthly data summaries
- Generate standard CRM reports and share with Senior Executive
- Update dashboards and trackers as per defined formats
- Maintain historical sales records and documentation
Follow-ups & Coordination
- Follow up with sales team for pending updates and reports
- Assist in tracking action items from review meetings
- Share reminders regarding visit plans, updates, and timelines
- Coordinate communication between sales team and internal departments
Market & Customer Information Support
- Collect and organize market information received from sales team
- Maintain records of new customer details and approvals
- Maintain sample usage and trial tracking sheets
Cross-Functional Support
- Assist in coordinating sample status information with production team (information only)
- Share required information with accounts team for reporting support
- Maintain organized digital folders and documentation
What We Are Looking For
- Minimum 2 years of experience in sales operations, sales coordination, or CRM management
- Hands-on experience with Zoho CRM or any similar CRM platform
- Strong proficiency in MS Excel and Google Sheets ,data entry, trackers, basic reporting
- Excellent written and verbal communication skills in English
- Highly organised with strong attention to detail
- Ability to follow up proactively with a field sales team and manage multiple tasks
- Prior experience in a B2B, manufacturing, or chemicals industry is an advantage
- Graduate in any discipline , Business Administration or Commerce preferred
Job Location - Ayanambakkam, Chennai 600 095, Tamilnadu
