Sales Operations Senior officer (Salesforce CRM Analytics)

Alter Domus • Full-time • Hyderabad, IN • 1d ago

JOB DESCRIPTION:

Carry-out regular data monitoring on salesforce to ensure high data quality is maintained on our CRM system
Develop, Improve and maintain Salesforce Dashboards, including CRM Analytics Dashboards
Work with the global Sales & RM team to provide assistance in dealing with salesforce support requests
Undertake detailed testing for all salesforce development being rolled out
Support in overall Salesforce administration
Play an important role in the various Commercial Reports that are prepared by Sales Operations from Salesforce data
Train new users on Salesforce
Suggest Salesforce improvements and automations to further improve data quality and adoption of CRM;
Assist in sales data analysis that is done on a regular basis by the Sales Operations team

YOUR PROFILE:

Bachelor’s degree, preferably in Business Administration, Accounting, Finance, or Economics;
5 years’ experience with Salesforce;
Knowledge and experience within the alternative industry will be seen as an added benefit;
Excellent verbal and written communication skills and the ability to foster positive interaction with internal parties;
Sales oriented thought process and skills;
Strong analytical skills;
Ability to adapt quickly to changing priorities in a fast-paced working environment;
Familiarity with MS Office programs;
Excellent attention to detail;
Ability to work both independently and as a member of a team;
Willingness to learn and further develop within sales operations field of expertise.

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