About MacMic Europe GmbH
MacMic Europe GmbH is the European headquarters of MacMic Science & Technology Ltd., a leading developer and manufacturer of advanced power semiconductor solutions headquartered in China.
Based in Düsseldorf, Germany, MacMic Europe serves customers throughout Europe, the Middle East and Africa (EMEA), providing local sales, business development, field application engineering and customer support for MacMic's advanced power semiconductor portfolio, including silicon-based power devices, IGBT modules, silicon carbide (SiC) power solutions and gallium nitride (GaN) wide-bandgap semiconductor technologies.
MacMic's products support the global transition toward electrification and energy efficiency, enabling applications including electric mobility, renewable energy systems, industrial automation, energy storage systems, EV charging infrastructure, data centers, railway systems and other high-performance power conversion applications.
As we establish our European headquarters in Düsseldorf, we are building our organization from the ground up. We are seeking a highly motivated and hands-on Business Operations Manager who will become a key member of our founding team and help create the operational foundation for MacMic Europe’s long-term growth.
Position Summary
The Business Operations Manager is a central role within MacMic Europe GmbH and is responsible for ensuring smooth daily operations across office administration, logistics, warehouse management, ERP processes, customer support and financial operations.
This position requires a highly organized, proactive and hands-on personality who enjoys working in a start-up environment where processes must be created, improved and managed independently.
The successful candidate will act as the operational backbone of MacMic Europe, supporting Sales Account Managers, Field Application Engineers, customers and the management team.
This role is ideal for a "hands-on business all-rounder" who combines operational excellence, customer orientation, financial understanding and technical system skills.
Key Responsibilities
Warehouse & Logistics Management
- Establish and manage MacMic Europe's warehouse operations in Germany.
- Coordinate incoming shipments from MacMic manufacturing locations and suppliers.
- Manage goods receiving, inspection, storage and inventory control.
- Organize outbound shipments to customers, distributors and partners.
- Coordinate international logistics activities including:
- Import shipments
- Export shipments
- Courier services
- Freight forwarding
- Delivery scheduling
- Ensure correct handling, packaging and documentation of semiconductor products.
- Maintain accurate inventory records and stock availability.
- Support inventory planning and stock level management.
- Coordinate logistics activities with customers, suppliers and logistics partners.
Customs & Trade Compliance
- Manage import and export documentation.
- Coordinate customs declarations and customs clearance processes.
- Work with freight forwarders, customs brokers and logistics providers.
- Ensure compliance with European customs regulations.
- Maintain documentation for international shipments.
- Support export control and trade compliance activities.
ERP System Management (Odoo)
- Operate and maintain daily business processes within the Odoo ERP system.
- Support sales operations through:
- Customer data management
- Sales order processing
- Delivery tracking
- Invoice preparation
- Customer documentation
- Maintain accurate product, customer and inventory data.
- Support implementation and continuous improvement of ERP processes.
- Generate operational reports for management.
- Act as the internal Odoo key user and coordinate with external support partners when required.
Sales & Customer Operations Support
- Provide operational support to Sales Account Managers and Field Application Engineers.
- Process customer quotations, sales orders and purchase orders.
- Coordinate order fulfillment from customer request to delivery.
- Prepare commercial documents including:
- Quotations
- Order confirmations
- Delivery documents
- Invoices
- Support customer communication regarding order status, delivery schedules and documentation.
- Ensure a high level of customer satisfaction through reliable execution.
Finance & Administration Support
- Support daily financial administration activities.
- Prepare and issue customer invoices.
- Monitor accounts receivable and payment status.
- Support communication with external accountants and tax advisors.
- Maintain financial documentation and records.
- Assist with budget tracking and operational cost control.
- Support monthly reporting activities.
Office Management
- Manage daily office operations for MacMic Europe GmbH.
- Coordinate office suppliers, service providers and facilities.
- Support onboarding of new employees.
- Manage administrative processes and documentation.
- Create and maintain efficient office procedures.
- Support company events, meetings and visitors.
Required Qualifications
Education
- Commercial, business administration, logistics or technical education.
- Degree in business administration, supply chain management, international trade or a related field is advantageous.
Professional Experience
- Minimum 5 years of experience in one or more of the following areas:
- Office management
- Business operations
- Logistics coordination
- Warehouse management
- Sales administration
- ERP system operation
- International trade
Experience in a semiconductor, electronics, technology or industrial company is highly desirable.
Technical & Professional Skills
Strong experience with:
- ERP systems, preferably Odoo or similar platforms.
- Order management processes.
- Warehouse and inventory management.
- International shipping processes.
- Import/export documentation.
- Customs procedures.
- Customer service operations.
- Invoice preparation and financial administration.
Additional experience with semiconductor or electronic component logistics is a strong advantage.
Personal Competencies
The ideal candidate is:
- A hands-on problem solver who enjoys building processes from zero.
- Highly organized with excellent attention to detail.
- Comfortable managing multiple priorities simultaneously.
- Stress-resistant and able to perform in a fast-growing start-up environment.
- Customer-oriented with a strong service mindset.
- Commercially aware and sales-support oriented.
- Independent, reliable and proactive.
- Flexible and willing to take responsibility beyond traditional job boundaries.
- Comfortable wearing many hats during the company growth phase.
You are the person who makes things happen, keeps operations running smoothly and enables the commercial team to focus on customers and growth.
Language Skills
Required
- Fluent English (written and spoken)
Preferred
- German
- Additional European languages
Mandarin Chinese is an advantage, but not required.
Travel
- Limited travel expected.
- Occasional visits to customers, logistics partners, exhibitions or MacMic locations.
Why Join MacMic Europe GmbH?
This is a unique opportunity to become one of the founding members of MacMic Europe GmbH and directly contribute to building a European technology company from the beginning.
You will have a high level of responsibility and visibility, creating operational structures that will support MacMic's growth across the EMEA region.
This role is ideal for someone who enjoys variety, responsibility and the excitement of a start-up environment.
We Offer
- Founding team opportunity with significant influence.
- A broad and highly visible operational role.
- The chance to build processes and systems from the ground up.
- Close collaboration with international teams in Europe and China.
- Exposure to advanced semiconductor technologies and global customers.
- Competitive compensation package.
- Long-term career development opportunities as MacMic Europe grows.
- A dynamic, entrepreneurial and international working environment.
MacMic Europe GmbH is an equal opportunity employer. We value diversity and are committed to creating an inclusive workplace where all employees are respected and supported.
