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Role: Revenue Operations Specialist
Experience- 2+ Years.
Location- Bangalore.
Shift Timings: Flexible to Work In Global Shift
About MarketStar
In everything we do, we believe in creating growth, for our clients, employees, and community. For the past 35+ years, we have been generating revenue for the most innovative tech companies globally through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people and supporting them through mentorship, leadership, and career development programs. We provide service and support to our communities through the MarketStar Foundation.
What You'll Do:
Process Optimization:
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Proactively identify and solve operational challenges in the GTM organization by benchmarking our processes against industry best practices and providing back recommendations and key considerations to the Business
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Contribute to business process architecture, goal setting, sales incentive design, market segmentation, and strategic planning in collaboration with GTM leadership
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Communicate effectively with stakeholders across multiple lines of business regarding operational milestones, process changes, and escalations
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Support scoping and implementation of Business Sales processes, including integrations for added tools to the tech stack
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Support deal flow, cleanup, and re-assignment activities
Data Analytics:
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Conduct detailed analysis of the business processes that support our marketing, sales development rep, and account executive organizations.
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Develop and implement regular reporting of key performance metrics, including forecasting, funnel metrics, and pipeline management
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Identify process gaps, analyze patterns, and propose scalable solutions
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Leverage the revenue tech stack tools to report on process effectiveness, understand data flow, and set up proactive alerting against processes
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Demonstrate curiosity, attention to detail, and problem-solving skills to identify process improvements.
What You'll Bring:
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Bachelor's degree in Business, Finance / Accounting, or Economics preferred
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2+ years of experience in business analytics, or sales operations preferred
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Proficiency in working with relational databases, structured data (Excel / Tableau), and sales, or marketing software, Advanced Excel skills
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Experience with CRM and reporting
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Exceptional interpersonal, organizational, and communication skills
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In-depth understanding of the sales funnel and GTM motions
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Strong project management and attention to detail skills
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Ability to navigate ambiguity, build consensus, and manage stakeholders
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Ability to work in a fast-paced environment with a high level of responsibility and ownership
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Ability to adapt to process changes and prioritize effectively
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Knowledge of the SaaS industry and advanced Excel skills
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Proactive problem-solving skills and a passion for continuous improvement
What’s in it for you?
Constant Learning and an entrepreneurial growth mindset. The employee-centric benefits plan includes comprehensive health insurance, generous leave policy, Covid support, vaccination drives, well-being sessions, real-time grievance redressal, and work flexibility.
We are a people-first organization with policies and processes that help you bring the best version of yourself into work including fast track growth for high-potential folks. An opportunity to be associated with the world’s leading brands as clients. To be a part of an organization with more than 60% of homegrown Leaders. Customized training programs that are catered to personal and professional development. We are an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.
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