The ABM Deal Desk is known for its commitment to excellence and innovation. We pride ourselves on delivering high-quality proposals and presentations that exceed expectations and drive success. We are seeking a talented individual to join our team as the Senior Presentations Specialist.
As a Knowledge Management Specialist for the Deal Desk, this position will focus on project management related to our document library review cycle. This role will be using a proposal automation system to maintain proposal content in our document library, respond to user feedback, and push routine review cycles. This position requires a strategic thinker who can understand a wide variety of materials and how to manage large projects to completion. This person will work closely with the Deal Desk’s internal quality and content team, stakeholders, corporate and industry marketing groups, salespeople, and subject matter experts across ABM for an integrated approach to Deal Desk deliverables.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management
Essential Functions:
- Triage user feedback requests daily, address simple items, and escalate as needed
- Proactively review content and identify needed updates
- Complete scheduled content updates including;
- Org charts
- Bios and Resumes
- Branch Info
- Address requests for technology / formatting assistance
- Assist on proposal and deliverables quality reviews
- Assist with ad hoc proposal automation software training
- Maintain and develop associated training materials
- Host regular team meetings and recurring monthly training
- Perform branding reviews per Style Guide
- Format documents in correct style
- Review deliverables and documents for branding
Minimum Requirements:
- Ability to manage multiple projects from beginning to end with various stakeholders and executives
- Self-starter and able to work independently as well as in a collaborative setting
- A team player with a strong drive for results
- Have the capacity to prioritize projects, work well under pressure, and meet deadlines
- Thrive in a fast-paced, constantly innovating environment
- Strong record of creating engaging content, a keen eye for design, and a strong sense of visual storytelling. This should be supported by a human-centered creative process and a design-thinking approach to solving problems.
Education:
- BA/BS in English, marketing, or business, or related field
Experience:
- 1-3 years of proposal writing, proposal/bid management, marketing, consulting, and/or business development experience
- 1-3 years of knowledge/library management experience
- Experience with Upland Qvidian proposal automation preferred
Other:
- Strong record of effective project management skills including timely delivery
- Experience in the facilities management industry a plus
- Strong writing, proofreading, verbal, and group communications skills
- Strong leadership and influencing skills; strong record of successful team relationships, and ability to build credibility and gain confidence quickly with SME’s, and interdepartmental teams
- Outstanding conceptual, strategic, analytical, and problem-solving skills
- Travel requirements: 5% - 10% per year
ABM (NYSE: ABM) is one of the world’s largest providers of facility services and solutions. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services and forward-looking performance solutions that improve the spaces and places that matter most. From curbside to rooftop, ABM’s comprehensive services include janitorial, engineering, parking, electrical and lighting, energy and electric vehicle charging infrastructure, HVAC and mechanical, landscape and turf, and mission critical solutions. ABM serves a wide range of industries – from commercial office buildings to universities, airports, hospitals, data centers, manufacturing plants and distribution centers, entertainment venues and more. Founded in 1909, ABM serves over 20,000 clients, with annualized revenue approaching $8 billion and more than 100,000 team members in 350+ offices throughout the United States, United Kingdom, Republic of Ireland, and other international locations. For more information, visit www.abm.com.
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at www.abm.com ABM does not accept unsolicited resumes.