Notes: Only local candidates will be consider.
Essential Duties and Responsibilities
- Develop, maintain, and optimize templates and standard ways of working to ensure consistent and effective internal communications and enable continuous improvement and innovation.
- Collect a current view of all processes and templates that strategic accounts use for internal and external discussions.
- Prioritize where standardization and improved analytics can provide value for internal and external discussions.
- Develop processes and/or templates, then roll them out.
- Support strategic account leaders in using, implementing, and improving standards.
- Collaborate with other Commercial Operations functions, such as Business Unit leaders, Finance, and IT, to optimize data collection and content development.
- Collaborate with peers to share standard processes and develop new or generally applicable client strategies and initiatives.
- Lead internal planning meetings with clear objectives, consistent follow-up, and communications that drive execution of assigned projects.
- Represent the Strategic Accounts team with other groups and functions, as requested, to administer customer surveys, RFI/RFPs, and sophisticated requests, delivering solutions that build customer confidence and drive efficiency.
Minimum Requirements
- Bachelor's degree in science or business.
- 5+ years of experience in sales analytics/operations, commercial business/portfolio management, or a related field.
- Highly proficient in Microsoft Office (Excel, Word, PowerPoint).
- Strong project management skills.
- Highly analytical, with the ability to draw insights from big data.
- Flexibility to work across time zones.
Preferred Qualifications
- Advanced degree.
- Experience with Salesforce.
Critical Skills Needed
- Sales Analytics
- Sales Operations
- Project Management
- Data Analysis
- Process Standardization
- Cross-Functional Collaboration
- Executive Communication
- Stakeholder Influence
- Self-Starter Initiative
Technical Skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Salesforce
Education
- Bachelor's degree in science or business; advanced degree preferred.
