We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.
Reporting to the Senior Manager, Deal Desk, as the Manager of Deal Desk you will lead the Deal Desk Team supporting a high-paced, high-performing sales team. You will manage the Quote-to-Order cycle, with a focus on customer and business outcomes, while applying strong business and commercial acumen, problem-solving skills and creativity in driving deal structures that maximize revenue KPIs and adhere to established policies.
Establishing strong cross-functional relationships and collaboration with the Sales, Revenue Operations, Finance, Legal and Order Management teams is essential for this role. Our ideal candidate enjoys leadership but isn't afraid to roll up their sleeves and get their hands dirty with their team as this will be a player-coach role.
Responsibilities:
Responsible for supervision and oversight of the Deal Desk team in supported region
Act as primary point of escalation to Sales for supported region on all deal related matters, advising on alternative contract options and/or deal structures and value positioning to help drive deal closure, and approves exceptions as necessary
Develops and drives initiatives to improve productivity, company operational policies (including maintaining Deal Desk playbook and Sharepoint site) and process improvement/automation
Manages team to ensure consistent achievement of Deal Desk KPIs/SLAs
Holds regular 1:1s with 2nd/3rd Line Sales Managers in supported region to proactively identify and prioritize complex and/or strategic deals in the pipeline and help to ensure accuracy of Bookings forecast
Represents Deal Desk in Regional Leadership QBRs
Partners with Product Operations, Licensing, Enablement and broader GTM teams on strategic product initiatives, and provide enablement and training to Deal Desk, Order Management and Revenue Recognition teams
Partners with Revenue Operations, Order Management, Revenue Recognition, Legal and Enterprise Applications teams on process/system improvement initiatives related to Quote to Cash
Requirements:
Minimum 6 years demonstrated success in Deal Desk role in Enterprise Software/SaaS B2B Industry required; experience in Direct and Channel sales model highly preferred
Experience with Salesforce CPQ or similar CPQ tool required
Experience with DocuSign CLM or similar Contract Management tool highly preferred
Strong business acumen, analytical and problem-solving skills, and demonstrated ability to partner with upstream GTM teams and other cross-functional departments
Highly organized, customer-focused and strong attention to detail
Ability to multi-task and prioritize at times of high volume, schedule flexibility during End of Month and End of Quarter
Excellent communication skills and open to feedback
Ability to manage and motivate a remote organization
Strong understanding of revenue recognition rules, sales contracts, SOX; ability to recognize risk in deal terms and/or structure
Strong understanding of software licensing and SaaS provisioning process
If you find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply.
As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
Alteryx is committed to fair, equitable, and transparent compensation. Final compensation will be determined by various factors such as your relevant work experience, education, certifications, skills, and geographic location.
The salary range for this role in California is between $140,000 - $160,000.
In addition, you may be eligible for additional compensation, such as bonus and stock grants. Employees may also be eligible for a wide range of other benefits (subject to eligibility), including medical, retirement, financial, wellness, time off, employee discounts, and others
Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences.
Benefits & Perks:
Alteryx has amazing benefits for all Associates which can be viewed
here
.