We're partnering with a fast-growing, global technology business looking for a Revenue Operations Manager to help align Marketing, Sales and Customer Success and drive operational excellence across the entire customer journey.
This is a highly visible role reporting into the Head of Revenue Operations, focused on improving processes, systems and reporting across acquisition, conversion, retention and expansion.
What you'll be doing:
- Optimising lead management, onboarding, renewal and customer lifecycle processes
- Owning and improving Revenue Operations workflows across multiple teams
- Managing CRM and marketing automation best practices (HubSpot and/or Salesforce)
- Driving reporting, data quality and operational performance
- Building SOPs, playbooks and scalable processes
- Partnering with senior stakeholders across Marketing, Sales, CS and Finance
What we're looking for:
- 3-5+ years' experience in Revenue Operations, Sales Operations, GTM Operations or Marketing Operations
- Experience within SaaS, technology, EdTech or subscription businesses
- Strong HubSpot and/or Salesforce experience
- Proven background improving cross-functional processes and ways of working
- Strong stakeholder management and communication skills
- Comfortable working with reporting, data and operational metrics
Nice to have:
- Marketing automation and lead lifecycle management experience
- Campaign tracking, attribution and data governance knowledge
- Exposure to BI tools, SQL or data analytics
- Experience leveraging AI tools to improve workflows and efficiency
What's on offer:
- Hybrid working
- Strong progression opportunities
- High-impact role with significant stakeholder exposure
- Collaborative, fast-paced environment
- Comprehensive benefits package
