The Role
As the Senior Sales Operations Analyst, you will report into the head of Sales Operations globally and will be responsible for partnering with all sales & partnership teams. The focus of this role is to help evolve the processes globally, focusing on the customers and commercials with an emphasis on revenue growth and productivity.
The candidate will be proactive, driven, enthusiastic and meticulous in manner with a high level of expertise in data analysis, process improvement, and implementing sales tech while being able to present and communicate at all levels across the business.
This is an excellent opportunity to join this high growth organization and to work with an exciting team undergoing a change programme.
Department Sales Employment Type Permanent Location Newcastle Workplace type Hybrid What will you be doing?
- Support the sales operations team’s evolution through a) data & reporting, b) sales process & tools, c) sales planning, d) sales compensation and e) sales leadership partnership.
- Collaborate cross functionally with Sales, Finance, Technology, Marketing, and other teams to create business process and performance reporting to evolve the sales culture.
- Effectively communicate to the wider business, presenting ideas, updates & results of work streams.
- Optimise processes around building sales targets, incentive planning, tracking performance and calculating results.
- Provide ad-hoc analysis and reporting to support business decisions.
- Evolve, understand, and solve problems as they arise within the sales process and the tech stack.
- Develop, communicate, coordinate, and execute ideas for generating more revenue & increasing productivity.
- Support with larger business projects around process & platforms.
- Help to create and evolve all enablement materials including commercial principles & rules of engagement.
- Alignment, training, and enablement for sales teams.
Who are we looking for?
- Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow
- 4+ years’ experience working in a similar role.
- Strong analytical and problem-solving skills, with the ability to work with large data sets and identify patterns and trends.
- Change management experience is a must.
- Experience running and been involved in project lifecycles.
- Advanced skills in MS Excel and MS PowerPoint.
- Familiarity with power BI or other data visualisation tools.
- Ability to work collaboratively with cross-functional teams.
- Knowledge of Salesforce or a comparable CRM platform.
What's in it for you?
- Competitive pay scales reviewed annually
- Discretionary annual company bonus
- Private healthcare and life cover
- Hybrid working with a focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
- Bespoke training programmes and our bespoke ‘Instant Learning’ portal
- Reward Gateway (discounts!)
- Wellbeing Centre
- Global Employee Assistance Programme
- Brilliant colleague recognition scheme, with quarterly and annual ‘Let’s Celebrate’ awards (with great prizes!)
- Generous referral scheme
- Laptop / tech provided
- Early finish on a Friday!
At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. We use AI to help us assess applications fairly and objectively.
About The Instant Group
The Instant Group has been rethinking workspace since 1999 with over 500 experts working globally across more than 175 countries. Instant’s digital platforms constitute the world’s largest digital marketplace for flexible workspace listing meeting rooms, virtual offices, flexible office space and coworking memberships. Its global team advises on commercial real estate solutions from serviced offices to fully customised managed offices, and consulting services for portfolio and net zero strategies.
Instant’s approach enables agility, hybrid working solutions and improved operational resilience for more than 250,000 businesses every year. Clients include Prudential, Booking.com, Shell, Jaguar Land Rover and GSK. Instant has global offices including London, Paris, New York, Hong Kong, Singapore and Sydney.
