The Instant Group are hiring!
We are The Instant Group, where work gets smarter for all: employees, businesses, and the planet.
As the world’s largest flexible workspace market, we take pride in...
- Providing over 250,000 organisations around the world with office space, coworking memberships, virtual offices, or meeting rooms
- Delivering the latest flex market data and insights
- Offering expert consulting services on portfolio strategy, procurement and sustainability
- Empowering 20,000+ landlord, operator and investor partners to capture flex workspace demand, boosting revenue (up to 30%) and asset efficiency
By seamlessly connecting supply and demand with data-driven solutions, we redefine work, helping businesses thrive worldwide. We shape the next generation of work so that you can achieve your best work life, every day.
Our clients (Prudential, Booking.com, Shell, Jaguar Land Rover, GSK, Hines...) trust our team across virtual and real-life offices globally, from London, Paris and New York, to Hong Kong, Singapore and Sydney.
Join our dynamic organisation, awarded one of the ‘Best Places to Work in Property’ and continuously featured in the ‘Sunday Times HSBC International Track 200’. Build your career where innovation and connectivity meet, where we solve challenges and grasp opportunities together.
The Role
As the Senior Sales Operations Analyst, you will report into the head of Sales Operations globally and will be responsible for partnering with all sales & partnership teams. The focus of this role is to help evolve the processes globally, focusing on the customers and commercials with an emphasis on revenue growth and productivity.
The candidate will be proactive, driven, enthusiastic and meticulous in manner with a high level of expertise in data analysis, process improvement, and implementing sales tech while being able to present and communicate at all levels across the business.
This is an excellent opportunity to join this high growth organization and to work with an exciting team undergoing a change programme.
What will you be doing?
- Support the sales operations team’s evolution through a) data & reporting, b) sales process & tools, c) sales planning, d) sales compensation and e) sales leadership partnership.
- Collaborate cross functionally with Sales, Finance, Technology, Marketing, and other teams to create business process and performance reporting to evolve the sales culture.
- Effectively communicate to the wider business, presenting ideas, updates & results of work streams.
- Optimise processes around building sales targets, incentive planning, tracking performance and calculating results.
- Provide ad-hoc analysis and reporting to support business decisions.
- Evolve, understand, and solve problems as they arise within the sales process and the tech stack.
- Develop, communicate, coordinate, and execute ideas for generating more revenue & increasing productivity.
- Support with larger business projects around process & platforms.
- Help to create and evolve all enablement materials including commercial principles & rules of engagement.
- Alignment, training, and enablement for sales teams.
Who are we looking for?
- Alignment with our company behaviours: Play To Win, Own Your Outcome, Solve It Together, Help Each Other Grow
- 4+ years’ experience working in a similar role.
- Strong analytical and problem-solving skills, with the ability to work with large data sets and identify patterns and trends.
- Change management experience is a must.
- Experience running and been involved in project lifecycles.
- Advanced skills in MS Excel and MS PowerPoint.
- Familiarity with power BI or other data visualisation tools.
- Ability to work collaboratively with cross-functional teams.
- Knowledge of Salesforce or a comparable CRM platform.
What's in it for you?
- Competitive pay scales reviewed annually
- Discretionary annual company bonus
- Private healthcare and life cover
- A focus on connectivity, flexibility and bigger relationships as part of our workplace experience strategy
- Bespoke training programmes and our bespoke ‘Instant Learning’ portal
- Reward Gateway (discounts!)
- Wellbeing Centre
- Global Employee Assistance Programme
- Brilliant colleague recognition scheme, with quarterly and annual ‘Let’s Celebrate’ awards (with great prizes!)
- Generous referral scheme
- Laptop / tech provided
- Early finish on a Friday!
At The Instant Group, we prioritise our people and our clients. We are committed to fostering diversity, equality and inclusion, providing equal opportunities in all aspects of employment. Our goal is a workforce that truly reflects society and our customers, creating an environment where every employee feels respected and empowered. When hiring or promoting from within, we see diverse experiences from a variety of backgrounds and welcome all applications regardless of age, gender, race, ethnicity, sexual orientation, religion, disability status or any other dimensions of diversity. Should you need any reasonable adjustments made to this application process, please don't hesitate to let us know. We use AI to help us assess applications fairly and objectively.